3 of 3 Senior Support Engineer Jobs in the Midlands

Senior BMS Support Engineer £50,000 - £60,000 + Bonus + Pension + Car/Allowance + Overtime + Benefits We're looking for an experienced Senior BMS Support Engineer to cover the West Home Counties, working across a varied customer base to maintain … including legacy products * Controller replacements and BMS upgrade projects * Supporting full BMS system modernisation works * Responding to system failures and technical issues * Providing technical support and advice to customers * Building strong customer relationships * Completing service reports and system documentation Looking for: * BMS Service, Support or Commissioning experience * Strong ...

Senior Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate. Operating within a structured Network Operations environment, you will take ownership … focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support network support, operational change, onboarding, lifecycle management, and small-scale engineering work, ensuring all activity aligns to Managed Services ownership and BAU service ...

outcomeEngaged – We operate as one, building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents. Takes ownership of major incidents and escalations, supporting effective … service restoration and minimal customer impact. Provides technical leadership across the team, improving quality, consistency, and capability. Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards. ResponsibilitiesOwn and resolve complex and business‐critical incidents, acting as technical escalation point for engineers. ...