6 of 6 Senior Support Engineer Jobs in the Midlands

title: Senior IT Support Engineer (3rd line)Job type: PermanentEmp type: Full-timeIndustry: Permanent RoleSalary type: AnnualSalary:negotiableLocation: Northampton, UKJob published:09/07/2026Job ID:95557Job DescriptionSenior IT Support Engineer (3rd Line Support)Northampton (Hybrid)Monday – Friday, full time permanent … seeking an experienced Senior IT Support Engineer with proven 3rd Line Support expertise to join our client's growing IT team. The successful candidate will be responsible for resolving complex technical issues, maintaining and improving IT infrastructure, supporting business-critical systems, and leading IT projects from ...

Senior 3rd Line Support Engineer Solihull (Hybrid - 4/3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where … investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical ...

Senior Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate. Operating within a structured Network Operations environment, you will take ownership … focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support network support, operational change, onboarding, lifecycle management, and small-scale engineering work, ensuring all activity aligns to Managed Services ownership and BAU service ...

Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear … resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior ...

Solutions is a forward-thinking IT company delivering bespoke Business-to-Business IT services to small and medium-sized businesses. Our services span IT Support, Infrastructure Management and Software Development, helping clients improve productivity through innovative technology, exceptional service and ongoing support. Due to continued growth, we are seeking … experienced Senior IT Engineer to join our team. This is an excellent opportunity for a technically strong IT professional to play a key role within a close-knit team, with exposure to a wide range of technologies and customer environments. The Role: As a Senior IT Engineer ...

outcomeEngaged – We operate as one, building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents. Takes ownership of major incidents and escalations, supporting effective … service restoration and minimal customer impact. Provides technical leadership across the team, improving quality, consistency, and capability. Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards. ResponsibilitiesOwn and resolve complex and business‐critical incidents, acting as technical escalation point for engineers. ...