16 of 16 Senior Support Engineer Jobs in the Midlands

Senior IT Support Engineer, 3rd Line Location: Remote/Walsall, West Midlands Salary: £35,000 - £40,000 + Benefits Our client, a well-established and fast-growing Managed Services Provider (MSP), is looking for an experienced and proactive Senior 3rd Line Engineer to join their expert technical team. This is a fantastic opportunity for a … seasoned professional to take on a senior technical and supervisory role, working with a wide variety of clients and technologies across cloud and on-premise environments. As a key senior figure in the team, you’ll not only handle high-level escalations and complex infrastructure support but also provide guidance, mentorship, and oversight to 1st and 2nd … Line Engineers. This role is ideal for someone who thrives in a fast-paced MSP setting, enjoys working with diverse environments, and has a passion for technical leadership. Senior IT Support Engineer - Key Responsibilities: Act as the final escalation point for complex technical issues across server, network, desktop, and cloud systems. Design, implement, and maintain advanced infrastructure More ❯

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we … do. Our vision is to become the UK’s most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and … turn to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites More ❯

operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan Responsibilities Work as part of the IT Support team in a third line support role; helping users with a wide range of SaaS & PaaS applications and acting as an escalation point within the team. Complete the … onboarding of users onto internal systems, considering access rights, roles and permissions. Provide Hardware support to end users, including the configuration of new equipment. Management of the Software Asset Register (SAR) and Hardware Asset Register (HAR). Work to consistently high standards for management of our IT estate, creating process and technical documentation as required. Work within information security … to ensure that services can be fully supported Investigate issues when escalated and act as liaison with SaaS suppliers when required Dimensions Resource complexity and nature of work teams - Senior role within a team Problem solving responsibility and complexity - High need for triage responsibilities. Change management requirements - Medium. Deploying solutions Internal/External interactions - Mostly internal interactions Strategic timeframe More ❯

We are seeking an experienced Senior IT Support Engineer to join a fantastic international business based in Worcester. The ideal candidate will provide expert technical support and play a key role in maintaining and improving our IT infrastructure. What you'll be doing: Delivering high-level technical support to internal users and clients Troubleshooting and … requests to ensure timely resolution Collaborating with IT teams to implement system upgrades and improvements Documenting procedures, system configurations, and troubleshooting guides Providing mentorship and guidance to junior IT support staff What you'll need: Proven experience as an IT Support Engineer or similar technical role Strong knowledge of Windows and/or Linux operating systems Experience … with a skilled and supportive team Career development and training opportunities A challenging and rewarding work environment If you're ready to take the next step in your IT support career, apply now More ❯

Join to apply for the Senior IT Support Engineer (Derby) role at TieTalent 3 days ago Be among the first 25 applicants About the role Senior IT Support Engineer Location: Derby Type: Permanent Salary: £35,000 - £40,000 (DOE) Job Description Provide support for Windows Server, Networks, and IT Infrastructure. Join an established … office 4 days/week with 1 day WFH. Participate in the team 'on-call' shift rota, typically one Saturday per month (paid at time and a half). Support a range of IT infrastructure including Windows Server, Networking, Switches, Routers, Desktops, Storage, Telephony, Applications, O365, SaaS/PaaS/IaaS, Printers, Linux, Cloud (AWS/Azure). Troubleshoot … and resolve IT incidents and escalated tickets. Maintain high customer satisfaction and meet SLAs. Support IT projects such as installations, upgrades, and migrations. Mentor and coach a small team of 1st/2nd Line Support Engineers. Must hold a full UK Driving Licence and have own vehicle. Experience with MSPs or IT support businesses preferred. IT certifications More ❯

Senior IT Support Engineer Salary: £35,000 - £42,000 Location: Coventry (3x a Week) - London (1x a Week) About the Job A growing IT Managed Service Provider (MSP) is looking for an experienced Senior Support Engineer to join its expanding team. This role would suit someone with a relevant MSP background, ideally with experience … range of technologies. Candidates need to have a demonstrated passion for IT and Technology, coupled with a professional, customer-focused attitude. This role is an exciting blend of IT Support, working on escalated issues for VIP clients and exciting project work. Technical Skills Microsoft Windows 11 Active Directory & Microsoft Entra ID Microsoft 365 applications (including Teams) Microsoft InTune/… Cisco) Deployment Services (SCCM, WDS, WSUS) IPv4 Networks (DHCP, DNS, S/FTP, SMTP, NTP, VLANs) Audio Visual Equipment (DSP, DANTE, Room Systems, Projectors) Mac Desktop OS Mobile Device Support (iOS, Android) Microsoft Server OS (2016/2019/2022) Virtualization (ESXi, Citrix, Hyper-V) Storage Systems (SAN, NAS, RAID) Structured Cabling (Patching, Cable Tracing, IDC) Backup Technology (Veeam More ❯

Senior IT Support Engineer Salary: £35,000 - £42,000 Location: Coventry (3x a Week) - London (1x a Week) About the Job A growing IT Managed Service Provider (MSP) is looking for an experienced Senior Support Engineer to join its expanding team. This role would suit someone with a relevant MSP background, ideally with experience … range of technologies. Candidates need to have a demonstrated passion for IT and Technology, coupled with a professional, customer-focused attitude. This role is an exciting blend of IT Support, working on escalated issues for VIP clients and exciting project work. Technical Skills Microsoft Windows 11 Active Directory & Microsoft Entra ID Microsoft 365 applications (including Teams) Microsoft InTune/… Cisco) Deployment Services (SCCM, WDS, WSUS) IPv4 Networks (DHCP, DNS, S/FTP, SMTP, NTP, VLANs) Audio Visual Equipment (DSP, DANTE, Room Systems, Projectors) Mac Desktop OS Mobile Device Support (iOS, Android) Microsoft Server OS (2016/2019/2022) Virtualization (ESXi, Citrix, Hyper-V) Storage Systems (SAN, NAS, RAID) Structured Cabling (Patching, Cable Tracing, IDC) Backup Technology (Veeam More ❯

Senior IT Support Engineer Salary: £35,000 - £42,000 Location: Coventry (3x a Week) - London (1x a Week) About the Job A growing IT Managed Service Provider (MSP) is looking for an experienced Senior Support Engineer to join its expanding team. This role would suit someone with a relevant MSP background, ideally with experience … range of technologies. Candidates need to have a demonstrated passion for IT and Technology, coupled with a professional, customer-focused attitude. This role is an exciting blend of IT Support, working on escalated issues for VIP clients and exciting project work. Technical Skills Microsoft Windows 11 Active Directory & Microsoft Entra ID Microsoft 365 applications (including Teams) Microsoft InTune/… Cisco) Deployment Services (SCCM, WDS, WSUS) IPv4 Networks (DHCP, DNS, S/FTP, SMTP, NTP, VLANs) Audio Visual Equipment (DSP, DANTE, Room Systems, Projectors) Mac Desktop OS Mobile Device Support (iOS, Android) Microsoft Server OS (2016/2019/2022) Virtualization (ESXi, Citrix, Hyper-V) Storage Systems (SAN, NAS, RAID) Structured Cabling (Patching, Cable Tracing, IDC) Backup Technology (Veeam More ❯

Senior Technical Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are seeking an experienced IT Support professional, ideally with a strong background in a 2nd Line Support role or … similarwho is ready to take the next step in their career and join us as a Senior Technical Support Engineer at Bloor Homes Head Office in Measham, Swadlincote. What Benefits You Can Expect: We strongly believe in rewarding and recognising the hard work our employees put in every day which is why in return you can expect … on our Homes and & some building materials Employee discount at Triumph Motorcycles Ltd. What Will Your Day Look Like? This is an exciting role where you will be a senior escalation point for members of the Service Desk team and support end users who require assistance with services offered by the IT department. This could involve fixing technical More ❯

Senior Support Data Engineer Contract: Full-time, Permanent Salary: Up to £60,000 + Benefits + Bonus Location: Remote (2 days per month in Nottingham) About the Role My client is on the lookout for a talented Senior Data Engineer (Support) to join their growing team. You’ll be working closely with clients to … provide top-notch support after deployment, making sure their data platforms run smoothly and efficiently. Plus, you’ll help improve how the team works and find smarter ways to do things. What You’ll Be Doing Taking full ownership of client support post-deployment — keeping systems performing well and clients happy. Leading technical investigations to solve tricky data … quickly and effectively. Working with the internal teams to make sure we deliver excellent service every time. Spotting chances to streamline processes and create reusable solutions. Helping to improve support frameworks and the way the team operates. What You’ll Need Technical Skills: Hands-on experience with Azure Data Platforms — think Data Lake, SQL DB/Warehouse, and Synapse. More ❯

Senior Support Data Engineer Contract: Full-time, Permanent Salary: Up to £60,000 + Benefits + Bonus Location: Remote (2 days per month in Nottingham) About the Role My client is on the lookout for a talented Senior Data Engineer (Support) to join their growing team. You’ll be working closely with clients to … provide top-notch support after deployment, making sure their data platforms run smoothly and efficiently. Plus, you’ll help improve how the team works and find smarter ways to do things. What You’ll Be Doing Taking full ownership of client support post-deployment — keeping systems performing well and clients happy. Leading technical investigations to solve tricky data … quickly and effectively. Working with the internal teams to make sure we deliver excellent service every time. Spotting chances to streamline processes and create reusable solutions. Helping to improve support frameworks and the way the team operates. What You’ll Need Technical Skills: Hands-on experience with Azure Data Platforms — think Data Lake, SQL DB/Warehouse, and Synapse. More ❯

Senior Support Data Engineer Contract: Full-time, Permanent Salary: Up to £60,000 + Benefits + Bonus Location: Remote (2 days per month in Nottingham) About the Role My client is on the lookout for a talented Senior Data Engineer (Support) to join their growing team. You’ll be working closely with clients to … provide top-notch support after deployment, making sure their data platforms run smoothly and efficiently. Plus, you’ll help improve how the team works and find smarter ways to do things. What You’ll Be Doing Taking full ownership of client support post-deployment — keeping systems performing well and clients happy. Leading technical investigations to solve tricky data … quickly and effectively. Working with the internal teams to make sure we deliver excellent service every time. Spotting chances to streamline processes and create reusable solutions. Helping to improve support frameworks and the way the team operates. What You’ll Need Technical Skills: Hands-on experience with Azure Data Platforms — think Data Lake, SQL DB/Warehouse, and Synapse. More ❯

believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. We are seeking a dynamic and experienced Senior Application Support Engineer to support our clients. The ideal candidate will have an outstanding ability to troubleshoot system problems, root cause analysis and provide insight in … system improvements and can deliver solutions based on their findings. Key Responsibilities To ensure Incident SLAs are met by the support team by prioritisation of own (and teams) workload according to incident priority and SLAs. Handle complex and difficult incidents that are passed on from the support team. Handling urgent priority tickets and come up with solutions to … resolve the incidents and handle P1 incident resolution communications with stakeholders Mentoring/training and reviewing solutions to incidents/RCA work done by other support team members, To stand-in on behalf of Support team lead to represent support team in Service Transition, CAB meetings etc., Produce problem identification, RCA and Remediation/Solution options documents More ❯

believe in the power of technology and people, and we help everyone here to succeed. At TXP, you can multiply your potential. We are seeking a dynamic and experienced Senior Application Support Engineer to support our clients. The ideal candidate will have an outstanding ability to troubleshoot system problems, root cause analysis and provide insight in … system improvements and can deliver solutions based on their findings. Key Responsibilities To ensure Incident SLAs are met by the support team by prioritisation of own (and teams) workload according to incident priority and SLAs. Handle complex and difficult incidents that are passed on from the support team. Handling urgent priority tickets and come up with solutions to … resolve the incidents and handle P1 incident resolution communications with stakeholders Mentoring/training and reviewing solutions to incidents/RCA work done by other support team members, To stand-in on behalf of Support team lead to represent support team in Service Transition, CAB meetings etc., Produce problem identification, RCA and Remediation/Solution options documents More ❯

Senior Application Support Engineer - Research and ALS Academic Apps The University of Bristol’s IT Services division is seeking an enthusiastic, skilled, and passionate professional to join our Research, Arts, Law and Social Sciences Academic Applications Team. This is a senior level technical role that is part of the team that co-designs, implements, maintains, and … What will you be doing? The role holder will act as the Technical Service Manager (TSM) for a range of Services, working with internal and external stakeholders to maintain, support, and migrate services through their complete service lifecycle. As the team’s Senior Engineer, you will provide technical support to your colleagues. You will maintain a … and wider IT Services. You will be responsible for creating and regularly maintaining technical documentation for new services and providing instruction to IT Services’ Service Desk and End User support teams to enable them to support the services. Showing initiative and agility in maintaining services, you will be confident working independently as well as part of a team. More ❯

us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role The Senior Network Support Engineer is responsible for providing technical support to the organization's computer network infrastructure, ensuring that the network runs efficiently and effectively. They will … provide troubleshooting assistance to users, analyze network performance, and recommend upgrades, as needed. The Senior Network Support Engineer will also work with the network engineering team to design and implement new network technologies and maintain network security. What will you bring? Extensive knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, and VPNs. More ❯