4 of 4 Senior Support Engineer Jobs in Southampton

JOB DESCRIPTION Job title: Senior Support Controls Engineer Department: UK Manufacturing Grade: T03 Location: On Site - Hamble - Southampton (SO31 4RF) Working hours: 37.5 Hours Per Week A brighter future awaits you CooperVision is one of the world's leading manufacturers of soft contact lenses with a presence … lives. We're all about bright futures - for our people and those who wear our contact lenses. Job summary - What to expect: As the Senior Support Controls Engineer, you will support lens manufacturing machinery and control systems across multiple sites in Hampshire, working closely with Machine … Operators, Maintenance, and IT. You will provide controls expertise, address breakdowns, drive continuous improvement through root cause analysis, and mentor other engineering support departments. You will also develop, implement, document, and validate complex integrated control systems in a highly automated environment, ensuring UK Manufacturing stays current with the latest More ❯

workspace, co-working, hospitality, and commercial real estate industries. They've had huge success in the UK and are looking to expand their technical support capability. The senior support engineer plays a pivotal role in supporting key customers. You will be providing in depth 3rd line … support on network and WiFi infrastructure for clients across the UK and Europe. This role is hybrid with approx. 3 days p/w on-site but also comes with the opportunity to travel to customer sites and get involved with project work and installs including the potential for … overtime. Must have skills/experience: Experience working throughout various levels or IT helpdesks from 1st - 3rd line support Strong focus on networking Experience troubleshooting routers, switches, firewalls In-Depth understand of network infrastructure Experience with wired network technologies e.g. Cisco, HP/Aruba, Juniper, Fortinet Experience with infrastructure More ❯

Scope: Our client, a world leader within medical device sector are currently recruiting for a Senior Support Controls Engineer. This role involves supporting the lens making machinery and controls systems across multiple sites working closely with Machine Operators, Maintenance and IT on a daily basis. May involve limited … expertise to the business, supporting controls related breakdowns, driving continuous improvement initiatives through root cause analysis and assisting in the development of other engineering support departments through coaching, training and mentoring. To assist in the development, implementation, documentation and validation of complex integrated control systems within a highly automated … Assist in the design and implementation of performance monitoring software including OEE, dashboards. Integration of controls system into business systems, including manufacturing execution systems Support and optimise existing control systems. Implement and conduct training programmes for applicable support groups. Ensure the documentation and software control systems are established More ❯

our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. … any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that all … from time to time. Have you got what it takes? 5+ years' work experience in a technical customer service role, preferably in a technical support capacity. Minimum of three years of experience working with and advanced knowledge of technologies such as SaaS, telecommunications, contact centre software, networking technologies such More ❯