2 of 2 Senior Support Engineer Jobs in Hampshire

Senior Advanced Support Engineer(Office Based) United Kingdom - Southampton At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity … the UK and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what's the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to cloud services. The primary focus will be providing expert insight and analysis … of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make an impact? Develop subject matter expertise in our core technologies More ❯

clients in the UKs flexible workspace, co-working, hospitality, and commercial real estate industries. They've had huge success in the UK and are looking to expand their technical support capability. The senior support engineer plays a pivotal role in supporting key customers. You will be providing in depth 3rd line support on network and … get involved with project work and installs including the potential for overtime. Must have skills/experience: Experience working throughout various levels or IT helpdesks from 1st - 3rd line support Strong focus on networking Experience troubleshooting routers, switches, firewalls In-Depth understand of network infrastructure Experience with wired network technologies e.g. Cisco, HP/Aruba, Juniper, Fortinet Experience with … similar technology Experience in a systems integrator or similar IT company managing wireless network infrastructure Experience supporting clients across Europe Experience with infrastructure Wi-Fi design/installation/support Experience with installing networking equipment to a corporate environment To apply or hear more, please contact (url removed) or call (phone number removed) Please note all candidates must be More ❯