3 of 3 Senior Support Manager Jobs in England

receive an alert: You will transform and guide the day-to-day working relationship with Bentley's Enterprise, strategic accounts. We differentiate Bentley's support offerings in Enterprise accounts by developing a trusted relationship that demonstrates Bentley's commitment to them. You will ensure priorities are addressed, support … and accounts are in the best position to gain maximum value from their Bentley product investment. You will work alongside a global team of Support Account Managers, Managed Services, and Product Support Engineers, motivating them to ensure the highest standards of attention and service. Along with forging strong … relationships with Enterprise Success, Sales, Services, Product Management, and Development teams to deliver an all-around support and product experience. You will be a cornerstone of the success of Enterprise 365 accounts. Your Day-to-Day: Develop co-operative relationships with key stakeholders within your accounts to demonstrate the More ❯

not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant … investment programme in our central quality support team. As experts on a wide number of issues, our Quality Review & Support team (QRST) within the Audit Quality Department (AQD) provides support to our client-facing specialists in audit/assurance. From performing independent quality reviews on a selection … be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. More ❯

is the EMEA head of Production Services for Citi's Crown Jewel- Treasury and Trade Services (TTS) Payment Technology and involves the following responsibilities: Senior Stakeholder management - facing off to cluster heads, payments product EXCO, technology & ops heads Production Management for the complex and diverse EMEA clusters - 50 countries … Manage the complex Payments Regulatory Environment for UK and CEP legal entities - responsible for ensuring accurate and timely PSD and DORA reporting. Director level senior coverage for EMEA overlapping with NAM and Asia; this will allow us provide global follow the sun senior management capability for payments production … and basic knowledge of other areas to resolve issues that have impact beyond own area. Establishes strategic plans for function. Understands how the apps support function integrates within the overall organization to contribute to achieving business objectives. Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and More ❯