2 of 2 Senior Technical Consultant Jobs in the South East

and connected' future. Organisations across Europe depend on us to help secure and connect their digital infrastructures. In support of our continued UK growth, we are looking for a Senior Post-Sales Technical Consultant to join our Professional Services Team and successfully deliver technical projects to our customers. This is a great opportunity for an individual … with at least five years' experience of technical consultancy in a networking, telecommunications, or cyber security environment. Your role as Senior Technical Consultant As Senior Technical Consultant, you will work closely with customers from initial engagement to solution implementation. Your responsibilities will include leading architecture and design workshops, Proof of Concepts, and providing … technical expertise during the sales phase, followed by designing, building, and implementing solutions with customers on-site or remotely. Strong troubleshooting skills and the ability to produce high-quality documentation (HLDs, LLDs, Test Plans, Migration Plans, and handover documents) are essential. Key responsibilities of the role include: Lead technical projects and serve as the Technical Lead on More ❯

continuous improvement, and delivering exceptional customer experiences. This is your opportunity to shape the future of contact centre solutions within a dynamic, global organisation that values innovation, autonomy, and technical excellence. What you'll do Act as the technical authority for the Genesys Cloud CX platform, leading the design and delivery of enhancements aligned to business needs and … both internal and external initiatives, guiding teams on how to best leverage Genesys Cloud CX Contribute to the strategic roadmap, identifying continuous improvement opportunities and setting direction for future technical development Design and build omni-channel flows (IVR, web chat, chatbot, email) using Genesys Architect Lead systems integration efforts using RESTful APIs and promote CX-as-Code practices within … RESTful APIs, Terraform Cloud, GitHub, and CI/CD pipelines for automation and infrastructure-as-code A strong consulting background with skills in requirements gathering, user journey design, and technical delivery Experience working in Agile environments, ideally with familiarity in SAFe (Scaled Agile Framework) Outstanding communication and stakeholder engagement skills Preferred certifications: GCX-GCP (Professional), GCX-GCD (Developer), GCX More ❯