Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Perforce Software, Inc
the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce Software is seeking a SeniorTechnical Support Engineer (TSE) to join the Technical Support team. This engineer will work with a globally distributed, fully remote team, using their knowledge and … skills from previous experience and from on-the-job training to handle technical support issues related to web applications running our customer's environments running the LAMP stack. The TSE will join a team that is responsible for triaging, troubleshooting, and resolving customer issues in accordance with our SLA. This team works closely with our engineering team to resolve … new features. The TSE will be responsible for handling customer requests via the Perforce support portal, managing daily communications with external customers and field operation teams to provide the technical support required for successful implementation and usage of the Zend line of products. We expect the TSE to be prepared on day one with senior-level experince with More ❯
by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over … our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Global Technical Support team is a diverse, creative, fast-growing team! We provide technical support around the clock. Support Centers are located in Australia, India, Ireland, Japan, the Netherlands, the … UK, and the US. We are looking for engineers who have a passion for technology, problem-solving and are eager to help customers. As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will be responsible for managing and resolving the most challenging issues and escalations for the More ❯
eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and … project management skills, with validated results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML, and Bash - plus … years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. More ❯
with breakout areas and great coffee Company laptop Company Car Employee recognition and referral programs Regular team-building activities and social events Opportunities for progression into leadership or specialist technical roles Are you looking to be part of a company where your growth drives our success.? My clieny are in an exciting period of rapid growth, and are looking … emphasis on delivering high-quality work, consistently keeping the customer's interests at the core of your actions. Proven expertise in successfully overseeing the complete lifecycle of projects and technical solutions. Exceptional communication skills, enabling you to effectively interact with a diverse customer base. Eager to embrace new experiences and cultivate your skill sets, with a passion for all More ❯
W3Global Sheffield, England, United Kingdom Join or sign in to find your next job Join to apply for the SeniorTechnicalEngineer-Windows role at W3Global W3Global Sheffield, England, United Kingdom 15 hours ago Be among the first 25 applicants Join to apply for the SeniorTechnicalEngineer-Windows role at W3Global Proficient in … tasks Experience with VMware Virtualization Hypervisor Knowledge of networking, TCP/IP, port management, and firewalls Experience with Mulesoft and Postman Development of APIs and integration with Ansible playbooks Technical Skills Proficiency in Windows OS and Microsoft Cluster environments Experience with DevOps tools: Ansible, Jenkins, Puppet Scripting skills in Python and Shell Experience with VMware Hypervisor Networking knowledge: TCP …/IP, port management, firewalls Mulesoft and Postman experience API development and integration Detailed Job Description Role: SeniorTechnicalEngineer Extensive experience with Microsoft Windows in regulated financial organizations Interaction with application and infrastructure teams Understanding of functional and business requirements Problem identification and resolution Participation in stakeholder calls Analytical and problem management skills Implementation of best More ❯
Experience: Extensive experience with Microsoft Windows in financial/regulated organizations Interact with application teams and other infrastructure teams Understanding of functional requirements and translation of business requirements into technical specifications Proactively identify problem situations and resolve to give maximum customer satisfaction Participate in stakeholder/delivery team calls Demonstrate analytical and problem management skills Suggest & implement best-in … call industry practices in the projects, as applicable Technical Skills: Proficient in Windows Operating System and Microsoft Cluster environments Experience with DevOps tools, orchestration, and configuration management on Ansible/Jenkins/Puppet Good scripting experience in Python/Shell for data management tasks Experience with VMware/Virtualization/Hypervisor Knowledge of networking and OS relation – TCP/ More ❯
Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first … class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and … resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be More ❯
TQUKI0378_4362 - SeniorTechnicalEngineer-Windows Job Description: Extensive experience with Microsoft Windows in financial regulated organizations. Interact with application teams and other infrastructure teams. Understand functional requirements and translate business needs into technical specifications. Proactively identify problems and resolve them to maximize customer satisfaction. Participate in stakeholder and delivery team calls. Demonstrate analytical and problem … management skills. Suggest and implement industry best practices in projects as applicable. Technical Skills: Proficient in Windows Operating System and Microsoft Cluster environments. Experience with DevOps tools such as Ansible, Jenkins, Puppet for orchestration and configuration management. Good scripting experience in Python and Shell for data management tasks. Experience with VMware Virtualization Hypervisor. Knowledge of networking, TCP/IP More ❯
SeniorTechnical Support Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a SeniorTechnical Support Engineer, you'll play a key role … in ensuring the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing … your own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test procedures to support product development and operations. Collaborate with internal teams and Siemens' global engineering network to share knowledge and ensure effective solutions. Prepare for outages, including delivering More ❯
SeniorTechnical Support Engineer, Executive Support Reigate, England, United Kingdom, RH2 SeniorTechnical Support Engineer, Executive Support Reigate, England, United Kingdom Full time Description We are seeking a highly skilled and dedicated SeniorTechnical Support Engineer to join our Executive Support Team. This role is pivotal in ensuring seamless technology experiences … process for executives, ensuring a smooth and efficient integration with all necessary technology. This includes setting up devices, configuring software, and providing training on the use of technology tools. Technical Support: Provide comprehensive technical support for executives, addressing any issues that arise in their daily use of technology. This involves troubleshooting hardware and software problems, resolving network connectivity … person event support for executive meetings, such as board meetings. This includes setting up and testing audio-visual equipment, ensuring smooth connectivity, and being on standby to address any technical issues that may arise during the event. Qualifications The Requirements Strong experience in technical support, with good experience working as senior or lead role. Technical Skills More ❯
Swadlincote, Derbyshire, East Midlands, United Kingdom
Bloor Homes - Business Support
SeniorTechnical Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are seeking an experienced IT Support professional, ideally with a strong background in a 2nd Line Support role or similarwho is … ready to take the next step in their career and join us as a SeniorTechnical Support Engineer at Bloor Homes Head Office in Measham, Swadlincote. What Benefits You Can Expect: We strongly believe in rewarding and recognising the hard work our employees put in every day which is why in return you can expect to receive … on our Homes and & some building materials Employee discount at Triumph Motorcycles Ltd. What Will Your Day Look Like? This is an exciting role where you will be a senior escalation point for members of the Service Desk team and support end users who require assistance with services offered by the IT department. This could involve fixing technicalMore ❯
new platform's potential. So, if you want to help shape the future of betting and gaming, then it's time to join us. Job Purpose Working within IT Technical Operations, the Technical Services team provide technical resource and expertise critical for maintaining business and platform infrastructure. You will be responsible for taking a senior position … for individuals that are familiar with a variety of the field's concepts, practices, and procedures and are able to provide support for escalated Support tickets. Job Duties Provide technical support to the Betfred Group network and server infrastructure. Plan and implement Infrastructure Projects. Create project plans, design, and implement solutions. Design and implement automation solutions for deployment, upgrade … and operation of application stacks that can be reused across multiple projects. Act as Technical Resource within identified business projects, provide technical documentation (Design, Changes, etc.) to aid the project delivery. Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s). Work with Security and Compliance to ensure application stacks More ❯
has been at the forefront of the digital transformation in assistive technology with a reputation for safety and resilience within its innovation. Job Description Are you an experienced telecare engineer with an in-depth understanding of telecare equipment, standards, and protocols? Chiptech is looking for a driven and highly skilled SeniorTechnical Support Engineer to join … the investigation, replication, and escalation of identified fault cases and will play a pivotal part in understanding the root cause of these and suggesting changes to the Product and Technical Departments. You will dive deep into investigating issues, identifying root causes, and suggesting improvements. Key Responsibilities Act as a senior point of contact for escalated technical queries … offering expert-level support to both customers and internal teams. Perform in-depth fault analysis on complex technical issues, identifying root causes and proposing effective solutions. Accurately document and report faults, ensuring detailed fault logs, issue classification, and prioritization. Provide detailed reports on recurring technical problems, contributing to trend identification and long-term resolution strategies. Recreate complex technicalMore ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes … both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Bytes Group
Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes … both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Bytes Group
Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes … both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Bytes Group
Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes … both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions to complex problems whilst achieving SLAs. Excellent organizational skills and ability to manage multiple More ❯
cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. The Cloud Support Engineer is the most critical role at Couchbase. You will be the face of the company externally when discussing solutions and building relationships with our customers and providing valuable feedback … on-prem and cloud) Support cloud deployments including monitoring and answering customer inquiries Engage with customers via multiple channels (ticketing system, and screen sharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the product Reproduce technical issues and dive into On-Prem Enterprise and Cloud Capella platform Participate … in product conversations with internal teams based on feedback from client interactions Identify and write internal and external technical articles, like typical troubleshooting steps, workarounds, or best practices Train as a highly knowledgeable specialist in one or more Couchbase component area(s) Work from a Couchbase office 3 - 5 days per week* (*if office-based) Who You Are: Experienced More ❯
reduce costs, and accelerate time-to-market. At Mavenir we are driving the transformation of the telecommunications landscape Role Summary The purpose of this role is to provide focused technical expertise to EMEA Customers and Operations teams across Mavenir product portfolio and deployments. It will provide the technical interface to other teams both external and within the organization. … It will also ensure an effective flow of information between the teams within operations and facilitate knowledge transfer. The engineer will need to have the technical understanding of EPC/5GC/NFV/Kubernetes areas, be able to assimilate new concepts quickly and be prepared to work in situations where they are learning as they work. They … must be good at dealing with peers, other teams within the Mavenir organization and the customer’s technical staff (including good customer facing hard and soft skills). This is a hands-on technical role including deployment, integration, trouble shooting and issue resolution. In-depth understanding of the Telecom Protocols and technologies like HTTP2, NGAP, DIAMETER, GTP, S1AP More ❯
Join to apply for the SeniorTechnicalEngineer role at ACS Executive Search & Coaching 19 hours ago Be among the first 25 applicants Join to apply for the SeniorTechnicalEngineer role at ACS Executive Search & Coaching Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to clients via phone, email, and site visits Develop new products with suppliers and write technical specifications Conduct Factory Acceptance Tests and ensure product quality Provide training to clients on product usage Support the sales team with technical advice Assist with on-site project work and resolve remedial issues Oversee stock and parts management Job vacancy … SeniorTechnicalEngineer Position: SeniorTechnicalEngineer Reference: JPacs1593 Location: Redhill Salary: Dependent on experience GO BACK Key Responsibilities Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to clients via phone, email, and site visits Develop new products with suppliers and write technicalMore ❯
Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to clients via phone, email, and site visits Develop new products with suppliers and write technical specifications Conduct Factory Acceptance Tests and ensure product quality Provide training to clients on product usage Support the sales team with technical advice Assist More ❯
Key Responsibilities: Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to clients via phone, email, and site visits Develop new products with suppliers and write technical specifications Conduct Factory Acceptance Tests and ensure product quality Provide training to clients on product usage Support the sales team with technicalMore ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Hark
We are seeking a SeniorTechnical Services Engineer that is passionate about technology and sustainability to support our on the edge solutions within our Commercial and Industrial Enterprise offering. This role is pivotal in assisting with the deployment and ongoing support of our energy asset integration technology across our client base. The successful candidate will join our … development as you assist with building out a support division for large and complex projects, supporting regions such as the UK, Europe, North America and South Africa. As a SeniorTechnical Services Engineer at our company, you will play a critical role in supporting cutting-edge technology solutions for advanced energy management across our Commercial and Industrial … sectors. You will be responsible for providing deployment support, remote management, and ongoing technical support of our integration technologies, assets including solar PV systems, battery storage, Diesel Generation and other energy-related assets such as building assets ensuring efficient and sustainable energy distribution and use for clients worldwide. Your role will involve diagnosing and resolving complex technical issues More ❯
Directory Services using Containerized solution, using DevOps tools. Work with JIRA/Confluence tools for the Service Desk tickets and documentation along with AWS cloud and Internal Kubernetes containers Engineer global scale Application Identity Management solutions supporting tens of millions users and entries and across business units and geographies. Provide technical guidance, Level 2 and 3 support for … other engineers to use the solution and enhance it as necessary and join and support the crisis calls across the global regions as necessary and weekend L3 supports. Essential Technical skills: Experience in Automation scripting such as Shell/PERL/Python and DevOps technologies (Git,Jenkins,Nexus,.). Deep technical expertise on LDAP(S), HTTP (S … SSL_TLS, Kerberos, SAML, JWT protocols and technologies. Deep technical expertise on Linux and Unix. Experience providing production support, troubleshooting LDAP issues and providing solutions and engaging vendors. Experience on Product lifecycle management - patching, technology currency. Working knowledge of multiple middleware disciplines (Web Servers, Application Servers, Messaging and Application Lifecycle Management) is highly desirable Working knowledge of Load Balancers More ❯
Top 100 Graduate Employers list. The Role We are looking for talented individuals with 1-3 years’ experience of working in a similar role to join our close-knit technical team. If you are looking for a varied, challenging and collaborative role to expand your technical expertise then this job is for you! You will actively participate in … we scale on an international level. You will also have the opportunity to travel internationally to scope out data centres, design and size new projects and join in on technical discussions at government level. Skills and Qualities Relational database knowledge with practical experience in SQL Server System administration, enhancements, configuration, system design and build in Windows environments Hardware – knowledge More ❯