Senior Technical Support Analyst Jobs in England

2 Senior Technical Support Analyst Jobs in England

Senior Technical Support Analyst

London Area, United Kingdom
Burman Recruitment
Position - Senior Technical Support Analyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior Technical Support Analyst to join their IT Team! Role Responsibilities Third-Line … Application Support: Providing senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one … more critical business applications throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technical support teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through more »
Posted:

Senior Technical Support Analyst REMOTE

GU14, Farnborough, Hampshire, United Kingdom
Hybrid / WFH Options
Hampshire Recruitment Service
leading independent IT reseller providing IT security products and services to a wide variety of customers in the UK and Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. … You will work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established yet expanding company that continue to drive their success and increase their market share. Salary £35.000+ (neg) Comprehensive benefits Remote Head office: Farnborough … Overview: The Technical Services team provide a wide range of services to their customers, providing both proactive and reactive technical support as well as implementing new technical solutions and, on completion, ensuring an efficient and complete transition into BAU operation. In this role as part of more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Generous benefits
Posted:
Senior Technical Support Analyst
England
25th Percentile
£52,896
Median
£54,296
75th Percentile
£55,848
90th Percentile
£56,000