2 Senior Technical Support Jobs in the North West

Application Support Engineer (Identity and Management) Salary - £55,000 - £57,000 with a 10% annual bonus Hybrid - 90% hybrid working from either Preston, Frimley or Leeds. MUST be eligible for SC Clearance - Having lived in the UK for at least 5 years. Our globally leading aerospace and defence client … and looking for a Technical Application Support Engineer with a background in Data Integration and Identity Management. Highlights - 3 main aspects- 50% proactively designing applications that can integrate with other applications, 40% app support and troubleshooting issues and tickets, 10% supporting the 3rd party in scripting in … of changes across the Authorisation Service and Identity Vault (IDV) environment. Providing product and business direction to new projects on how best to design technical application integrations with the IDV, while maintaining existing applications functionality. Participating in architecture decisions with regards to the IDV and provide solutions to future more »

to clients, ensuring their problems are dealt with efficiently, maintaining contact and keeping clients informed of progress. • To provide 1st and 2nd line helpdesk support to customers for hardware, software, audio-visual, and telephone equipment. • In addition, they may be called upon to do other duties as demand occurs. more »