23 of 23 Senior Technical Support Jobs in the UK

Rapid7’s Global Support team is at an inflection point, and we’re looking for a Senior Manager of Technical Support to lead it forward. You’ll lead a team of highly skilled engineers in Belfast, reshape how we deliver for customers, and help define what … world-class support looks like in cybersecurity. This is a role for a leader who has guided teams through meaningful change, challenges the status quo, and has the track record to show that new ideas can become better outcomes. About the Team Global Support is how Rapid7 shows ...

seeking an experienced, high-performing Senior Technical Support Engineer to join our Global Customer Support team. In this senior role, you will act as a technical subject matter expert responsible for investigating, diagnosing, and resolving the most complex, high-severity customer issues with … Data Platform. You will mentor junior team members, partner closely with Engineering and Product teams to drive product quality, and serve as a trusted technical advisor for our strategic enterprise accounts. What You’ll Do Lead troubleshooting and resolution efforts for critical, highly complex technical issues across diverse ...

growing blue chip organisation is seeking an ambitious 2nd/3rd Line IT Support Engineer to join its technical team. This is an excellent opportunity for an experienced 2nd Line Engineer looking to progress into 3rd Line support, or a developing 3rd Line Engineer keen to gain … broader exposure to infrastructure, cloud technologies and technical project work. Working closely with senior technical leadership, you'll provide escalation support, resolve complex technical issues, and play a key role in maintaining and improving customer IT environments. Key Responsibilities Act as an escalation point ...

growing blue chip organisation is seeking an ambitious 2nd/3rd Line IT Support Engineer to join its technical team. This is an excellent opportunity for an experienced 2nd Line Engineer looking to progress into 3rd Line support, or a developing 3rd Line Engineer keen to gain … broader exposure to infrastructure, cloud technologies and technical project work. Working closely with senior technical leadership, you'll provide escalation support, resolve complex technical issues, and play a key role in maintaining and improving customer IT environments. Key Responsibilities Act as an escalation point ...

core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. … delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that ...

following content displays a map of the jobs location - Woodrow Neighbourhood Office Senior Housing Technical Support Officer Job Reference BR/TP/8451/694 Number of Positions: 1 Contract Type: Full time permanent Working Hours: 37 Location: Woodrow Neighbourhood Office Closing Date: 29/…/2026 Job Type: Housing Sector: Local Councils Business Unit: Redditch Job Introduction Senior Housing Technical Support Officer Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart ...

What you will do? As a Senior Technical Support Consultant for Unit4 ERP , you are the first point of contact for our customers on IT and Business Application related questions for our solutions. You will need to provide a professional, efficient, and effective support service … Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate. Investigate, process and document application defects passed to the Technical ...

What is the opportunity? An exciting opportunity has arisen to join the Vehicle Finance Tribe as a Senior Technical Support Analyst. This role sits within Northridge Finance's Vehicle Tribe and is central to supporting both business change and operational service delivery across the Northridge and Marshalls … production services while contributing to strategic change initiatives, system upgrades, governance activities, and supplier management. This is an excellent opportunity to influence service improvements, support critical business services, and play a key role in the continued evolution of the Vehicle Finance technology landscape. In this role, you will: Take ...

Keysight Technologies is seeking a Staff Technical Support Engineer to act as a senior technical leader within our global support organization. You will own complex, high-impact challenges across satellite navigation test and simulation platforms, collaborating with strategic customers and PNT’s teams. Responsibilities include ...

Aerospike, Inc. is seeking a Senior Technical Support Engineer to join the Global Customer Support team. You will act as a technical expert, diagnose complex issues, mentor colleagues, and partner with Engineering and Product teams to improve platform reliability. The role covers cross-environment support ...

Technical Support Engineer - Yeovil/part remote working A great opportunity to join this established IT Consultancy that deliver IT support, infrastructure projects, software development and cyber security services to businesses that depend on their technology. They are looking for a Senior IT Engineer who enjoys … solving technical problems, taking ownership and helping other engineers develop. You'll handle more complex support issues and escalations, work across a range of customer environments and contribute to projects and improvements. You'll work alongside other senior engineers and Technical Services Manager, with colleagues available ...

Park Place Technologies is seeking a Sr. Technical Support Engineer to deliver high-quality technical support and ensure customers derive maximum value from our software. You will deploy software, configure systems, and guide customers through complex operational issues while collaborating with Sales, Solution Architects, and Development … teams. You will mentor others, drive issue resolution, and support PoC trials, leveraging Entuity governance, Groovy scripting, and Stormworks language #J-18808-Ljbffr ...

Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: We’re looking for a Senior Technical Support Engineer who’s equal parts problem-solver, translator, and customer hero. You’ll be the go‐to person when customers … snags with Chainguard Images, digging into technical mysteries, keeping folks informed, and partnering with Engineering to squash bugs before they cause chaos. This isn’t just "reset the password and move on" support: you’ll work on real, complex issues with modern tools (Docker, Kubernetes, GitHub, Helm charts ...

Chainguard is seeking a Senior Technical Support Engineer to own complex customer issues, provide clear guidance, and collaborate with Engineering. You will work with Chainguard Images using Docker, Kubernetes, Terraform, and GitHub, delivering high-quality support. You’ll communicate across teams to resolve incidents, contribute to knowledge ...

Skip to content Kickstart your tech career in technology, solving real customer challenges involving software, integrations, data and technical troubleshooting. The Company Established, successful B2B SaaS business Cloud and on-prem software used by businesses worldwide Great training, progression and supportive culture Hybrid working + strong benefits 10% Bonus … Role Customer-facing technical role that goes well beyond a standard helpdesk Troubleshoot software issues and solve real customer problemsi> Get hands-on with SQL, XML, integrations and data migrations Work alongside technical teams on more complex issues The Need Fluent French speaker Technical support, helpdesk ...

Magnet Forensics Inc. is seeking a Technical Support Engineer for a remote role based in the United Kingdom. You will diagnose and resolve complex customer issues across platforms, collaborating with Engineering and Product teams to drive improvements and knowledge sharing. The ideal candidate has 3+ years … technical, customer-facing support role, strong communication, and robust troubleshooting skills. Occasional travel may be required for training or customer engagements. #J-18808-Ljbffr ...

Proofpoint is seeking a Sr. Technical Support Manager to shape our future support strategy and deliver exceptional service to large enterprise customers. You will lead a team of Product Support Engineers supporting clients in the US, coordinating responses, and communicating across customer, engineering, and executive levels. ...

OneAdvanced is seeking an experienced Technical Support Engineer to cover customer sites mainly in the Northampton area with travel across the UK, providing support across desktop, mobile, networking and IT infrastructure. You will be customer-obsessed, logging incidents, guiding tickets through lifecycle, and ensuring SLAs ...

OneAdvanced Limited is seeking an experienced Technical Support Engineer to cover multiple customer sites, predominantly in the London area with travel across the UK. You will support desktop, mobile, networking and IT infrastructure, while delivering exceptional service and meeting SLAs. Applicants must have the legal right ...

NiCE Ltd. in the United Kingdom is seeking a Team Lead, Technical Support to own and drive expert technical assistance for customers, resolving complex issues across SaaS, networking, and voice technologies. You will coordinate cross-functional response efforts and ensure timely escalation when needed. You will mentor ...

best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role Proofpoint is seeking an experienced Sr. Technical Support Manager with proven tactical and strategic skills who will be instrumental in developing our future support strategy and will be responsible … delivering a high level of customer service to large enterprise customers. This position will manage a team of Product Support Engineers assisting clients in the US (covering hours 1:00-10:00pm GMT) which includes, but is not limited to; managing procedures related to the identification, prioritization and resolution ...

Technical Support Engineer - Yeovil/part remote working A great opportunity to join this established IT Consultancy that deliver IT support, infrastructure projects, software development and cyber security services to businesses that depend on their technology. They are looking for a Senior IT Engineer who enjoys … solving technical problems, taking ownership and helping other engineers develop click apply for full job details ...

TotalEnergies Charging Solutions UK Limited in London is seeking an experienced customer service/technical support professional to handle escalated enquiries, troubleshoot issues, and manage data with GDPR compliance. The role includes invoicing tasks, voucher processing, and cross-functional collaboration to meet SLAs and KPIs. You will mentor ...