Senior Technical Support Jobs in the UK

10 of 10 Senior Technical Support Jobs in the UK

Senior Technical Support Engineer

Brecon, Powys, Wales, United Kingdom
Sanderson Recruitment
Senior Technical Support Engineer Brecon (Hybrid) £40,000 - £50,000 Full UK driving licence is required A long-standing IT business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support … . Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Senior Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and … VoIP etc). Managing email and network security. Proactive and reactive monitoring and maintenance of client networks. Ensuring security and upgrades are applied to desktops and laptops. Providing expert technical support to end-users with varying levels of IT knowledge. Responding to technical support requests within agreed SLAs. Ensuring IT systems meet industry best practices. Managing More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Senior Technical Support Manager

United Kingdom
Altura Partners Ltd
Our client are a leading network security vendor seeking a Senior Manager - Technical Support to manage and develop their International (EMEA and APAC) Support teams. Senior Manager, Technical Support (Remote) We’re seeking a Senior Manager, Technical Support to lead a global, high-performing team of Support Engineers, Team … Leads, and Managers. In this role, you’ll ensure customers receive world-class support for complex cybersecurity SaaS products, drive operational excellence, and serve as a key link between customers, product, and engineering teams. This opportunity is ideal for a technical leader passionate about customer success, cybersecurity, and scaling support operations in a fast-moving environment. Responsibilities … Lead & Develop an International team (EMEA and APAC) Mentor and develop Support Engineers, Team Leaders, and Managers, fostering a culture of learning, accountability, and collaboration. Run weekly 1:1s, performance reviews, and provide coaching to support growth and high performance. Recruit and onboard top talent to scale a global support organization. Manage schedules, workload allocation, and operational More ❯
Posted:

Senior Technical Support Engineer

Reading, Berkshire, England, United Kingdom
FryerMiles Recruitment
Senior Technical Support Engineer - Silchester - Onsite with flexibility to travel - £35,000 to £45,000 per year. FryerMiles are delighted to be working with a leading Technology company to assist with their recruitment of a Senior Technical Support Engineer. The successful candidate will provide high-level technical assistance and support, ensuring smooth … at customer sites (majority within a 50 miles radius of Silchester) Specific responsibilities include: End-to-end project delivery, providing solution implementation, project management and pre/post-project support Troubleshoot and resolve issues related to operating systems, software applications, and hardware components. Assist with setting up and configuring computer systems. Conduct software troubleshooting and recommend solutions. Assisting other … Teams \ Exchange \ SharePoint, Intune and AutoPilot. VMWare ESX, vCenter and/or Hyper-V. Backup, Firewalls and Email Security LAN, WAN, VLAN, VPN and Wireless Certifications or a technical qualification in IT. Excellent knowledge of Sophos, Egnyte and Ubiquiti would be highly beneficial. Background of working for an MSP. Senior Technical Support Engineer - Silchester - Onsite with More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Senior Technical Support Engineer

Brecon, Powys, United Kingdom
Sanderson Recruitment
Senior Technical Support Engineer Brecon (Hybrid) £40,000 - £50,000 Full UK driving licence is required A long-standing IT business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support More ❯
Employment Type: Permanent
Salary: GBP 50,000 Annual
Posted:

Senior Technical Support Engineer

Middlesbrough, Cleveland, England, United Kingdom
Hybrid / WFH Options
Nextech
Job Title: Technical Support Engineer Salary: Up to £32,000 Location: Middlesbrough Type: Full-Time About the Role: We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support … ll have the opportunity to shape the development of the team while ensuring that the IT infrastructure and systems are running efficiently and securely. Key Responsibilities: Hands-On IT Support: Provide technical support and troubleshooting for a variety of systems and applications, ensuring issues are resolved promptly. Project Delivery: Lead and deliver IT projects, ensuring deadlines are … met and solutions are implemented successfully. Team Leadership & Mentoring: Guide, mentor, and support junior team members, helping them grow their technical skills and develop professionally. Collaboration: Work closely with other departments and stakeholders to understand their technical needs and deliver tailored IT solutions. System & Network Maintenance: Oversee the maintenance, monitoring, and troubleshooting of internal systems, hardware, and More ❯
Employment Type: Full-Time
Salary: £24,000 - £32,000 per annum
Posted:

Senior Technical Support Engineer

Clydebank, Scotland, United Kingdom
Eden Scott
Senior Technical Support Engineer (2nd Line) Full-time, Permanent Clydebank Hybrid (3x in office weekly) Up to £32,000 p.a starting salary Excellent benefits on offer Market leading pension 30 days annual leave (+ buy/sell 5 extra days) Free onsite parking & free electric vehicle charging stations Personal Vehicle Breakdown Cover Private medical/dental insurance … paternity The Organisation This fantastic opportunity is with a long-established global provider of specialist marine and offshore services. Operating across multiple continents, they manage a diverse fleet and support clients with technical expertise, crew management, and a full range of marine support functions. Dedicated to safety, quality, and innovation, creating an environment where people can develop … at sea possible. Market leading benefits package including an excellent offering of pension, holidays, private medical, gym, & high general employee satisfaction The Job This position will provide 2nd line support to a range of mission critical services within the wider business. You would be managing, supporting, maintaining, and upgrading the on-board IT infrastructure of the company fleet. This More ❯
Posted:

Snr. Technical Support Engineer, Prisma Cloud - Focused Services (Security Clearance Required)

Tottenham, Greater London, UK
Palo Alto Networks
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated Technical Support … ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams More ❯
Posted:

Snr. Technical Support Engineer, Prisma Cloud - Focused Services (Security Clearance Required)

Tottenham, England, United Kingdom
Palo Alto Networks
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated Technical Support … ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams More ❯
Posted:

Senior Oracle Technical Support and Configuration Analyst

London, United Kingdom
Hybrid / WFH Options
The Harris Federation
discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ? ABOUT THIS OPPORTUNITY We are looking for a Senior Oracle Technical Support & Configuration Analyst for our central Oracle service delivery team. In this key role, you will lead on providing expert-level technical administration and … for Oracle Fusion Application ERP, HCM, Payroll and PBCS/FDI systems, ensuring stability, performance and continuous improvement. If you thrive in a collaborative environment and enjoy solving complex technical challenges, wed love to hear from you. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will fall into the following main areas: Oracle System Configuration & Management Perform end-to-end configuration … into practical Oracle configuration changes and ensure alignment with global system design and business processes. Maintain a central configuration log and version history, ensuring full traceability of system changes. Technical Support & Troubleshooting Act as a 2nd/3rd line technical escalation point for complex system issues raised by users or support colleagues. Analyse root causes using More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Senior Oracle Technical Support and Configuration Analyst

London, United Kingdom
The Harris Federation
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiativesthat have transformed the opportunities of pupils from working More ❯
Employment Type: Permanent
Salary: GBP 65,000 Annual
Posted:
Senior Technical Support
10th Percentile
£40,584
25th Percentile
£41,063
Median
£47,500
75th Percentile
£48,750
90th Percentile
£48,875