1 to 6 of 6 Senior Technical Support Jobs

Recruiting for your future success Senior Technical Support Analyst £40-£50k (DOE) | Mon-Fri 8:30-5 | Hybrid working (remote considered) | 25 days holiday | Occasional Travel | Bilingual (French/Spanish/Italian/Arabic) preferred, not essential | Excellent Company Culture & Benefits | Friendly, Supportive Team | Our Client is … people safe in the event of falls, missed check-ins, man-down and exposure to explosive or toxic gas. They are now seeking a Senior Technical Analyst to join their dynamic and collaborative Technical Support team. The Senior Technical Analyst will play a crucial … role in resolving complex technical issues and providing innovative solutions to customers. The successful candidate will believe in a customer-focused company and want to be part of a team that provides world-class customer experiences. By Going the extra mile you support your team to produce high more »

Description - Senior Technical Support Engineer This is a fantastic opportunity for an senior level customer-facing Technical Support Engineer to join our team in Cambridge. You’ll be helping make our customers successful by providing high-quality, efficient support for our virtualization-based … security solutions and cloud customers. The Senior Technical Support Engineer interacts with our customers and takes ownership of technical issues through to resolution, using a variety of tools, resources, and expertise. Our ideal candidate will have a passion for customer satisfaction and excellent technical and … be able to work through hard problems independently and have a self-motivated enthusiasm for continuous learning. What you’ll be doing as a Senior Technical Support Engineer: Fulfil incoming incidents, requests, and escalations, assisting customers and stakeholders in a courteous and professional manner Perform technical more »

Job Title: Senior Technical Support Specialist (Gas Safety) Location: Essex (Hybrid) Salary: £40,000 - £50,000 (Permanent) Are you a skilled technical support professional with a deep understanding of gas safety and sensor technologies? We are looking for an experienced Senior Technical Support … Essex, this hybrid role offers flexibility while allowing you to be at the heart of innovative gas safety solutions. Key Responsibilities: Provide advanced escalation support for complex technical issues that go beyond first-line technical assistance. Address and resolve support queries involving hardware, software, firmware, and … network connectivity problems. Collaborate closely with the Quality and Engineering teams to identify, troubleshoot, and resolve technical product issues. Lead discovery discussions with key stakeholders to understand and address concerns related to our client’s products. Travel to client sites for in-depth problem analysis and troubleshooting. What We more »

most successful artificial intelligence based Greentech Software companies who are currently going through a period of rapid growth, to recruit for the role of Senior Technical Delivery & Support Engineer. This is a fantastic opportunity for an experienced customer facing Application Support Engineer or Software Engineer to … designing, developing, supporting and delivering product features, functionality and APIs for their clients and partners. Key Responsibilities Collaborate with internal teams to establish software support requirements. Develop and implement software support SLAs, where applicable. Gain a comprehensive understanding of deployments, sites, and sensors Prioritize and execute Issue and … software support tasks efficiently. Contribute to the development of Event, Incident, and Service management processes. Manage customer events and incidents in accordance with established procedures. Design, implement, and source systems, tools, and processes to support operational needs. Define and outline software support requirements for both Delivery and more »

Senior Technical Support Analyst Our client is looking to onboard a Senior Technical Support Analyst to join them on an initial 3-month contract (rolling extensions). This role is highly customer focused, supporting users across 10+ international sites, as well as the London … position (3 days on site in West London, 2 days remote working). Amongst other topics, you will be helping to install, configure and support Desktop and Mobile Device Applications to enhance overall business productivity. You will also help troubleshoot and diagnose hardware/software, resolving technical issues. … Requirements A minimum of 3 years’ experience in an IT Helpdesk/Service Desk support role Excellent Customer Service Skills with a can-do attitude Qualified to ITIL v3 \ v4 foundation level CompTIA A+, or Microsoft Certified Professional (MCP) Strong experience of managing Incidents \ Service Requests \ Problem \ Change management more »

Senior Technical Support Analyst - Taunton - £40,000 + Hybrid Working! Role : Senior Technical Support Analyst Location : Taunton Salary : £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best MSP's in Somerset? They work … a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Networking, VMWare and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their more »