Senior Manager - Customer Strategy and Transformation
South East London, England, United Kingdom
Lorien
Senior Manager - Customer Strategy and Transformation Practice: Strategy and Performance Transformation Focus: Financial Services (Banking and Insurance) Up to £82,500 + car allowance and other benefits London, Hybrid Opportunity Lorien’s Client, a market leading Consultancy firm are currently seeking a Senior Manager/to join their Customer Strategy and Transformation team … ensuring timely and budget-friendly delivery. Contribute to business development and maintain client relationships. Manage and develop team members Lead projects involving customer strategy, product exploration, channel strategy, AI transformation, and customer data migration. Ensure adherence to risk management frameworks. Experience and Skills They are looking for a candidate with a broad depth of experience, with areas such as … as being a crucial element to this role, alongside experience completing front office transformations. Experience : Background in start-ups, product development, agencies, or management consulting. Experience in customer-centric transformation or strategic propositions. Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance. Technical Skills : Knowledge of CRM More ❯
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