2 of 2 Senior User Researcher Jobs in Central London

Senior User Researcher (SC Cleared) £75,000 + bonus London – Hybrid A global design studio is looking for an experienced User Researcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is … deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking lead on end-client engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Engage … with users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the User Researcher: • A minimum of 8 years experience as a senior researcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Experience with SaaS More ❯

Senior User Researcher 📍 London (Hybrid working) 💸 Up to £76,000 + 10% bonus + benefits 🕊️ Permanent | Human-Centred Design | Public Sector We’re hiring a Senior User Researcher to join a global design studio that’s redefining how people experience public services. You’ll lead research that puts people first—shaping accessible, meaningful services … deeply integrated. You'll work alongside designers, BAs, engineers and product teams to ground decisions in real insight. 💡 What you’ll be doing: Plan and lead end-to-end user research across Discovery, Alpha, Beta and Live phases Use mixed methods (depth interviews, usability testing, contextual inquiry, surveys) to surface insight Translate research into clear, actionable outputs—user journeys, personas, problem statements Guide backlog prioritisation and service decisions based on evidence Embed user feedback loops into agile delivery Communicate findings through reports, artefacts and stakeholder playback sessions Champion inclusive and accessible research aligned to GDS and WCAG standards Mentor junior researchers and help evolve the internal research practice 🧠 What you’ll bring: 8+ years in user More ❯