South West London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
SeniorUserResearcher £60000-75000 GBP Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent SeniorUserResearcher £75,000 + bonus London - Hybrid Candidates must have active SC Clearance or have held SC Clearance in the past. A global design studio is looking for an experienced UserResearcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the UserResearcher: • Taking lead on end-client engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Engage with users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required More ❯
SeniorUserResearcher (SC Cleared) £75,000 + bonus London – Hybrid A global design studio is looking for an experienced UserResearcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is … deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the UserResearcher: • Taking lead on end-client engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Engage … with users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the UserResearcher: • A minimum of 8 years experience as a seniorresearcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Experience with SaaS More ❯
SeniorUserResearcher (SC Cleared) £75,000 + bonus London – Hybrid A global design studio is looking for an experienced UserResearcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is … deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the UserResearcher: • Taking lead on end-client engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Engage … with users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the UserResearcher: • A minimum of 8 years experience as a seniorresearcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Experience with SaaS More ❯
SeniorUserResearcher 📍 London (Hybrid working) 💸 Up to £76,000 + 10% bonus + benefits 🕊️ Permanent | Human-Centred Design | Public Sector We’re hiring a SeniorUserResearcher to join a global design studio that’s redefining how people experience public services. You’ll lead research that puts people first—shaping accessible, meaningful services … deeply integrated. You'll work alongside designers, BAs, engineers and product teams to ground decisions in real insight. 💡 What you’ll be doing: Plan and lead end-to-end user research across Discovery, Alpha, Beta and Live phases Use mixed methods (depth interviews, usability testing, contextual inquiry, surveys) to surface insight Translate research into clear, actionable outputs—user journeys, personas, problem statements Guide backlog prioritisation and service decisions based on evidence Embed user feedback loops into agile delivery Communicate findings through reports, artefacts and stakeholder playback sessions Champion inclusive and accessible research aligned to GDS and WCAG standards Mentor junior researchers and help evolve the internal research practice 🧠 What you’ll bring: 8+ years in userMore ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
SeniorUserResearcher 📍 London (Hybrid working) 💸 Up to £76,000 + 10% bonus + benefits 🕊️ Permanent | Human-Centred Design | Public Sector We’re hiring a SeniorUserResearcher to join a global design studio that’s redefining how people experience public services. You’ll lead research that puts people first—shaping accessible, meaningful services … deeply integrated. You'll work alongside designers, BAs, engineers and product teams to ground decisions in real insight. 💡 What you’ll be doing: Plan and lead end-to-end user research across Discovery, Alpha, Beta and Live phases Use mixed methods (depth interviews, usability testing, contextual inquiry, surveys) to surface insight Translate research into clear, actionable outputs—user journeys, personas, problem statements Guide backlog prioritisation and service decisions based on evidence Embed user feedback loops into agile delivery Communicate findings through reports, artefacts and stakeholder playback sessions Champion inclusive and accessible research aligned to GDS and WCAG standards Mentor junior researchers and help evolve the internal research practice 🧠 What you’ll bring: 8+ years in userMore ❯
enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. SeniorUser Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by … users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure … shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze data and synthesize findings. Create actionable More ❯
