Customer Insights Analyst
- Hiring Organisation
- Harnham - Data & Analytics Recruitment
- Location
- Darwen, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £55,000 per annum
trends and opportunities Develop dashboards and reporting frameworks that track retention, conversion, and customer lifetime value Support campaign targeting and personalisation through segmentation, cohort analysis, and predictive modelling Evaluate campaign effectiveness through pre- and post-analysis, measuring uplift, ROI, and channel performance Lead on customer satisfaction and advocacy … analysis, using sentiment analysis and key driver techniques Translate complex datasets into clear, actionable insights for non-technical stakeholders SKILLS AND EXPERIENCE The successful Customer Insight Analyst will have the following skills and experience: Strong commercial experience in customer insight, CRM analytics, or marketing analytics Proficiency ...