3rd Line IT Helpdesk Engineer
Bournemouth, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Protect Line
customers. Key Responsibilities: Acting as the final escalation point for the IT helpdesk, resolving complex technical issues escalated from 1st and 2nd line support. Managing and maintain the Windows Server 2016 domain environment and above. Administering and supporting Linux based systems. Taking responsibility for the diagnosis and resolution of system service issues. Participating in and leading a variety of … Microsoft 365, our CRM, and phone systems. What Makes You Our Perfect Match? Proven experience working in a senior IT support or infrastructure role. Exceptional understanding of Microsoft Windows Server environments (2016 and above) and Active Directory. Some experience with Linux Server Management. Proficiency in administering Microsoft Exchange and/or Exchange Online. A solid understanding of networking … problem-solving mindset with a logical and proactive approach to technical challenges. Strong communication skills, enabling you to convey technical information clearly to those without a technical background. Time management is one of your strengths, allowing you to handle multiple tasks efficiently. You have a passion for continuous learning and staying updated with new systems and technologies What Makes More ❯
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