4 of 4 Server Management Jobs in the East Midlands

delivery locations in Nottingham. The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates … ensuring SLA’s are met, and wider call management. What you’ll do Technical 80% Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team ...

delivery locations in Nottingham. The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates … ensuring SLA’s are met, and wider call management. What you’ll do Technical 80% Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team ...

deputise for other analysts in their absence either within the same team or across teams. Undertake ad-hoc projects as agreed with the Management team on behalf of Support Services that may involve site visits, customer meetings, or vendor management. Show an outward commitment to actively develop personal knowledge. ...

instance in AWS. 4. Maintain robust testing, documentation, and version control processes. 5. Help define and maintain good practices in cybersecurity, data storage, and server management. About You We’re looking for someone who brings both technical confidence and a desire for innovation. You’ll thrive here … Essential Requirements/Qualifications: NB: Salary may be adjusted for experience in the following areas: 3. Experience with php, React, Laravel and cloud/server management. 4. Basic Python skills 5.Some industry experience via work or placement. 1. Experience with AWS EC2 instances 2. Knowledge of cybersecurity best practices. ...