IT Support Engineer .
Dorchester, Dorset, United Kingdom
ITCS (UK), Ltd
good understanding of network systems, and a strong problem-solving mindset. Level 3 Engineers : At least 3 years of experience, including server migrations, Microsoft 365 implementations, and network design. A solid technical skillset and knowledge of: Windows Server () Microsoft Exchange VPN Technologies, Microsoft 365 Administration … enforcing policies. Setting up backup solutions and VoIP systems. Level 3 Tasks Handling escalations from Level 1 and 2 teams. Managing server migrations, Microsoft 365 implementations, and onboarding new clients. IT consultancy and project management, ensuring solutions are designed and implemented efficiently. Working closely with on-site … remote support. Which areas do you need to demonstrate a good knowledge and understanding of? Strong telephone manner and customer service skills Windows Server 2008 through to 2019 Microsoft Exchange VPN Technologies Office 365 Administration Active Directory VoIP systems Networking (DHCP, DNS, TCPIP) Wireless Networking Firewall and Network More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: