2 of 2 Service Analyst Jobs in Bath

Job summary The Band 4 IT Service Desk Analyst plays a key role in delivering high-quality frontline IT support across the Trust. As the first point of contact for technical issues and service requests, the role ensures staff have reliable access to the digital tools and systems needed to provide safe and effective patient care. This … includes resolving hardware, software, and access problems, escalating complex issues when required, and contributing to the smooth operation and continual improvement of the IT Service Desk. Main duties of the job To act as the first point of contact for IT Dept. and assist with queries in person, on the phone, via email or Instant messaging, in a manner … that can be understood by non-technical or un-skilled users . Logging faults from customers onto Service Desk software and providing first time fix resolutions where appropriate and escalating to 2nd and 3rd line support where required. Analyse information/problems provided by end users and use of experience and judgment to provide a satisfactory resolution or escalation More ❯

Are you a data-driven analyst with a passion for turning numbers into actionable insights – and ready to take the next step in your career? We’re supporting a rapidly growing international wealth management platform that is expanding its Proposition team and looking for a Data Analyst to join them on a full-time permanent basis in Bath. … marketing, IT, and sales teams to embed insights into strategic planning Ensuring data quality, consistency, and integrity across reporting What we’re looking for: Proven experience as a Data Analyst, ideally within marketing, product, or business intelligence (financial services experience advantageous) Strong analytical and problem-solving skills, with excellent attention to detail Proficiency in data visualisation tools such as More ❯