2 of 2 Service Analyst Jobs in Cheltenham

Service Design Analyst Manchester, Cheltenham or London We’re offering an exciting opportunity to help shape and optimise the design of multiple managed security services delivered to a single, strategic client. As a key member of our growing team, you’ll bring a passion for cybersecurity, service design, and operational excellence, ensuring that all services are delivered … expectations. In this role, you’ll take ownership of the design, documentation, and continual improvement of a bespoke portfolio of security services for a valued client. Working closely with Service Delivery Managers, operational teams, and technical experts, you will ensure services are clearly defined, effective, and evolve alongside client needs. If you’re ready to make a lasting impact … a key role in ensuring our managed services are properly designed, documented, and continuously enhanced to meet the evolving needs of the client. You will be empowered to drive service improvement initiatives and embed service excellence into our operations. Service Design & Documentation Design and maintain detailed service documentation tailored specifically for the client, including service More ❯

Social network you want to login/join with: Service Desk Analyst required. My client are one of the UK’s Top 30 independent accountants and business advisors, providing specialist accountancy, tax, audit and business advice. They utilise a significant investment in IT to gain advantage over it’s competitors and relies on the IT Team to provide … a reliable service to support it’s daily operations. Due to on-going growth, they are now looking for a Service Desk Analyst to join their IT Team who will be responsible for supporting their 3 main sites and 500 employees in Staverton and Cheltenham. This role offers potential career progression within the team and internal & external … of end-user and meeting room equipment (WebEx) builds and processes Active Directory/GP/DHCP/DNS Management Position Requirements Full UK Driving License Experience in a Service Desk/IT Support role Good knowledge with Microsoft 10 and Microsoft Office 365 Good knowledge of Google chrome Good understanding of LAN, WAN, DHCP, DNS Active Directory Management More ❯