Service Desk Analyst
- Hiring Organisation
- Watkin Jones
- Location
- Chester, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you'll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. … first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. ...