2 of 2 Service Analyst Jobs in Devon

Service Desk Analyst | 3 Months | £170 - £180 Per Day | Exeter My client is seeking a Service Desk Analyst for an initial 3-month engagement with view of extension. The role requires full-time on-site presence in Exeter. This position is offered on a PAYE basis and falls inside IR35. Key Requirements 2+ Years of Service … support tickets accurately Locality to Exeter and willingness to commit to full time onsite work Strong Communication Skills What you need to do now If you feel like this Service Desk Analyst/First Line Support role is a good fit for you and would like to know more then please apply with your most up to date … CV and I’ll be in touch .Service Desk Analyst | 3 Months | £170 - £180 Per Day | Exeter More ❯

WA Consultants is currently recruiting for an IT Service Desk/Support Analyst for a Full time position for a client in Devon. Our client is keen to speak with candidates who have at least 2-years experience in a 1st/2nd support role, across a wide range of systems and services. Key responsibilities include: Resolve incidents … and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Assist with IT aspects of site openings, closures, and … clear updates and managing expectations. Log, prioritise, and resolve tickets in line with SLAs, always maintaining a customer-first approach. Identify trends, reduce repeat incidents, and contribute to improving service quality and user satisfaction. Use monitoring tools to proactively identify issues and escalate where necessary. Work closely with other Technology teams to ensure smooth transitions of new systems and More ❯