12 of 12 Service Analyst Jobs in the South West

Service Analyst Gloucestershire Based Hybrid Working – 2 days on-site per week Salary: Up to £35,500 Amtis is recruiting for a Service Analyst to join a great business and an expanding team who are responsible for supporting and maintaining the organisation's systems. This is a pivotal time as the team transitions to a new More ❯

Overview We are looking for am IT Service Analyst to join our team for a 12 month FTC. The IT Service Analyst will be responsible for managing the end-to-end procurement of all central IT hardware for the Wincanton business units, including asset management and requestor/supplier support on other services such as mobile … to: End User equipment, Operational Equipment, RF/AP Network, Mobile Devices (not work phones) and Visitor Management What will you bring? Experience within a similar role. Strong Customer Service skills. An understanding of finance and billing. Excellent interpersonal, organisation and communication skills. Strong problem-solving skills; understands when to escalate issues. Computer literate with a knowledge of MS More ❯

want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater. We are pleased to announce an exciting opportunity for an experienced IT Service Desk Analyst to join our esteemed Service Desk team located in Exeter. This full-time, permanent position offers a competitive salary, starting from £28,000 with excellent … hours per week. The ideal candidate will possess a proven track record in providing exceptional IT support, troubleshooting complex issues, and delivering an outstanding customer experience. As an IT Service Desk Analyst, you will play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line IT support to Pennon Group … colleagues and Partners, ensuring the efficient use of their IT equipment and business applications. What you'll be doing: An experienced IT Service Desk Analyst must possess a combination of technical expertise, problem-solving abilities, and excellent communication skills to efficiently manage and resolve complex issues. By continually enhancing their skills and collaborating with other IT professionals, they More ❯

Service Desk Analyst Bristol/Hybrid What it's like to work at Landmark: At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new … Policies Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible for managing multiple concurrent … other offices located in the United Kingdom to provide physical support About You To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management Strong technical support skills and More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established Bristol based client who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a … keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA targets. This … working in Bristol. The team cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established Bristol based client who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a … keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA targets. This … working in Bristol. The team cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer … service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to … M32 motorway network. The team cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this More ❯

We have an opportunity for an IT Service Local Delivery Analyst to join our team in Hurn. This is a full time, fixed term role until September 2026 which will be primarily office based. The starting salary is £39,000 - £42,000 depending on experience. The Role: As an IT Service Local Delivery Analyst you'll … and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will … provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle . What More ❯

Service Management Business Analyst Rate - up to £525 overall assignment rate to umbrella. Location - Bristol or York 2/3 days per week hybrid working Duration - Initial 6-month contract. Sanderson have partnered with a leading financial services organisation who are looking for a seasoned Business Analyst with extensive experience in service management to join them … on an initial 6-month contract. This person will be responsible for service risk, control, supply and governance. Project This will be working on a large-scale integration project which is set to run for more than 2 years. Skills Experience with all aspects of service management. Experience within the financial services industry is a MUST. An understanding More ❯

Our client a public sector Constabulary is looking for an ICT RMS (Records Management System) Service Analyst to join on a permanent bases to help with BAU and tasks when the new RMS system goes live. This is a hybrid role being on site in Gloucestershire one day per fortnight. Purpose of the role: The provision of application … Records Management System (RMS)) maintenance and support services, either directly to users of the systems or to service delivery functions. Support typically includes investigation and resolution of issues and may also include performance monitoring. Issues may be resolved by providing advice or training to users, by devising corrections (permanent or temporary) for faults, making general or site-specific modifications … coordination of appropriate and timely responses to incident reports, including channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping clients appraised of progress towards service restoration. The management of change to the service infrastructure including service assets, configuration items and associated documentation. Change management uses requests for change (RFC) for standard or More ❯

visits (driving license essential) Salary: £26,000 - £29,000 per annum Are you an experienced First or Second Line Engineer looking for your next challenge? Join a dynamic Managed Service Provider (MSP) delivering high-quality IT support to a diverse client base. This is an exciting opportunity to work in a fast-paced environment, providing expert technical support and … solutions. About the Role: As a Service Desk Engineer, you’ll play a key role in troubleshooting and resolving technical issues across Windows environments. Working both remotely and on-site, you’ll ensure clients receive outstanding IT support while maintaining minimal downtime. Key Responsibilities: Provide First and Second line technical support for clients. Diagnose and resolve hardware and software … issues for desktops, laptops, and mobile devices. Offer excellent customer service via phone, email, and in person. Support Active Directory, Office 365, and cloud-based services. Assist with device installations, configurations, and maintenance. Collaborate with the Service Desk team to manage escalations and ensure timely issue resolution. Maintain network infrastructure, including TCP/IP, DNS, and VPNs. Keep More ❯

you thrive in a fast-paced environment where every day brings new challenges? If so, we have the perfect opportunity for you! The role Efficiently log IT incidents and service requests using our ticket system. Manage calls to the highest quality standard, including using a standard greeting, correct triage of calls, and explaining next steps when necessary. Perform remote More ❯