1 Service Analyst Jobs in Glasgow

Job Title: Service Desk Analyst Location: Glasgow (on-site once every 6wks max) Salary: Up to 30k DOE We are currently looking for a Service Desk Analyst to join a growing team in the Edinburgh area, however, this is on an almost remote model, with on … IT teams for resolution. Assist with the installation, configuration, and maintenance of hardware and software. Ensure all support activities are carried out within agreed service levels. Proactively identify and address potential problems to minimise downtime and disruption. Collaborate with other IT teams to improve processes and enhance the overall … service delivery. Qualifications: Previous experience in a similar role, preferably in a customer service-oriented environment. Strong knowledge of IT systems, including hardware, software, and networking. Familiarity with industry-standard security standards and legislation such as ISO27001, ISO22301, and PCI Security Standards. Excellent problem-solving skills and attention more »