3 of 3 Service Analyst Jobs in Glasgow

ideal applicants should be a technically sound individual with the ability to work in high pressure situations teamed with a demonstrable knowledge of the core concepts of a multi-service provider (IaaS, Backups, Storage, Disaster recovery, Networking). Were looking for a candidate who can take ownership of incidents and tasks assigned to their department, while also following up … taking part in troubleshooting conference calls to perform root cause analysis on critical system issues Provision of first and second-line technical support to internal and external customers, maintaining service levels Performing daily health checks of cores service platforms Performing regular maintenance and patching of core service platforms Creating and maintaining technical knowledgebase documentation Required Skills & Qualifications … Full UK Drivers license Troubleshooting skills (Windows/Linux OS, Storage, Backups, Networking) Effective Communication Excellent Customer Service Skills Effective Team Player Attention to Detail Desired Skills & Product Experience Ticket Management to an ITIL Standard Service-Now IaaS VMware Storage SAN, S3, Cloud BaaS VM, File Database, Network Configuration DRaaS Zerto, SRM Networking Cisco/Fortinet Monitoring Office More ❯

Data Modeller with hands on SAS data analysis/data modelling skills and background in financial services or highly regulated industry. Needs proficiency in programming languages (eg SQL, Python, R, SAS, or similar) and data modelling tools (eg ERStudio). More ❯

Net Talent is delighted to partner again with a prominent Managed Service Security Provider based in Glasgow city centre as they look to add a skilled SOC Analyst to an established team that has been in existence for over 10 years. This business has been at the forefront of Cyber Security protection for almost 20 years. It offers … range from SMEs to enterprise clients across sectors such as Banking, Public Sector, Aerospace, Utilities, Oil & Gas, and Professional Services. Due to continued growth, they are hiring a SOC Analyst with a passion for Cyber Security and a willingness to learn. This role offers excellent career development opportunities within the cyber security sector. Main Duties & Responsibilities Work cross-functionally … Improve security processes Triaging, assessing, and analyzing incidents Assist in deployment, support, and maintenance Provide guidance to peers, management, and stakeholders Qualifications and Experience Prior experience as a SOC Analyst, preferably within an MSSP Knowledge of managing a SIEM, ideally Microsoft Sentinel CrowdStrike knowledge is a plus but not required Salary up to £40k plus benefits; remote working is More ❯