5 of 5 Service Analyst Jobs in Scotland

Service Desk Analyst | IT Helpdesk Support Analyst | 1st Line Support Analyst Summer-Browning Associates is currently supporting our client in Central Government, who is seeking a Service Desk Analyst for an initial 6-month assignment with an option to extend Location: East Kilbride, Scotland … onsite The ideal candidate will hold or be eligible for SC clearance and have a proven background in Service Desk operations, with the following skills and experience: Experience in 1st Line Support within the Service Desk, with a solid understanding of Incident and Request Fulfilment processes, as well ...

Service Desk Analyst | IT Helpdesk Support Analyst | 1st Line Support Analyst Summer-Browning Associates is currently supporting our client in Central Government, who is seeking a Service Desk Analyst for an initial 6-month assignment with an option to extend Location: East Kilbride, Scotland … onsite The ideal candidate will hold or be eligible for SC clearance and have a proven background in Service Desk operations, with the following skills and experience: Experience in 1st Line Support within the Service Desk, with a solid understanding of Incident and Request Fulfilment processes, as well ...

Candidates MUST have active SC Clearances to apply for this role. Government client require a Service Desk Analyst to join on an initial 6 month contract (extension highly likely). 1st Line Support duties across windows and iOS environment. 5 days on-site in East Kilbride Responsibilities Troubleshoot … technical issues reported to Service Desk using available Knowledge Articles Ensure Service Requests and Incidents are managed in accordance with Service Level Targets Assist with maintenance and contribution of articles to the Service Desk Knowledge Base Assist with the identification of Continual Service Improvement items ...

Greetings!AdroitPeopleiscurrentlyhiring Role: Service Performance Analyst Duration: 1 Year FTC Location: Glasgow, UK Hybrid 3 DAYS/WEEK Keywords; MTTR/MTBF, Service Performance,CAB Job Spec Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect … emerging patterns. Maintain and improve operational dashboards; ensure data freshness, accuracy, and availability. Produce weekly/monthly performance packs and ad-hoc analyses for service reviews and CSI actions. Investigate breaches/outliers; recommend corrective actions and continuous improvement opportunities. Harmonize data definitions and reporting taxonomies across tools (JIRA ...

Line Analyst - Central London - £28,000 to £30,000 per year - Hybrid 3 days per week on-site FryerMiles are delighted to be working with an award-winning MSP company to assist with their recruitment of a 1 st Line Analyst to join their team in London. … targets A team player with a positive, proactive attitude willing to learn Ability to be flexible and work to changing priorities 1 st Line Analyst - Central London - £28,000 to £30,000 per year - Hybrid 3 days per week on-site ...