3 of 3 Service Analyst Jobs in Hampshire

Role Overview Working as part of a team of analysts and administrators across a range of contracts to specific service level agreements. Key Responsibilities Day to Day: Provide oversight of the receipt, identification, storage and withdrawal of all supported CIs & Assets Provide oversight of the management … onboarding process Support SMO process owner and Product managers in the creation of processes & procedures Provide training Essential Skills Knowledge of ITIL service management processes and practices Knowledge of Asset and Configuration management processes Recognised ITIL Foundation Computer Sciences Certificate or equivalent Experience and knowledge of MS office packages ...

Support Desk Analyst Location: Waterlooville, Hampshire Working pattern: Full-time, office-based for the first 3 months, hybrid thereafter Hours: 37.5 hours per week between core hours of 8.30am 5.30pm Additional: Weekend and Bank Holiday working on a rota basis About the role Were looking for a Support Desk … Analyst to join our growing support team, playing a key role in delivering excellent service to our customers. Youll be the first point of contact for incoming queries, supporting customers by phone, email, and ticketing system, and helping to resolve issues across our EPOS, Back Office ...

Support Desk Analyst Location: Waterlooville, Hampshire Working pattern: Full-time, office-based for the first 3 months, hybrid thereafter Hours: 37.5 hours per week between core hours of 8.30am 5.30pm Additional: Weekend and Bank Holiday working on a rota basis About the role Were looking for a Support Desk … Analyst to join our growing support team, playing a key role in delivering excellent service to click apply for full job details ...