Field Services Analyst
Hitchin, Hertfordshire, United Kingdom
Fortem Solutions Limited
The Role Here at Fortem Solutions we are delighted to be recruiting for a Field Services Analyst to join our IT team to cover a maternity leave for an initial 12-15 months. We're looking for an experienced, customer-focused individual to provide technical (1st and 2nd line … Local Authorities and Housing Associations. Duties & Responsibilities The key responsibilities for this role are as follows: * Provide customer centric support to Fortem employees. The Service Delivery Team will be seen as a "business focussed" support function that strives to deliver a high first-time fix rate. * Working with the … Field Service Delivery Specialist to carry out a scheduled device refresh programme on an annual basis (Laptops, Tablets, Phones) to refresh aged devices at different offices/sites as required. * Configure new starter IT equipment and ensure timely delivery to site/required office. * Adhering to the ITIL principles More ❯
Employment Type: Contract
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