6 of 6 Service Analyst Jobs in Leeds

IT Service Analyst

Location
Leeds, England, United Kingdom
Service Analyst Our new IT Service Analyst , you'll join the IT Service Management team and play an important role in helping to deliver reliable and effective IT services across Jet2 . Working across Service Transition, Major Incident Management, Problem Management, Service Reporting … wonderful people. What you'll be doing Working closely with technical teams, project teams and operational colleagues, you'll support a variety of Service Management activities across the business. Service Transition – You'll support the introduction of new and changed services into live operation, ensuring services are ready ...

Principal Service Desk Analyst

Location
Leeds, England, United Kingdom
public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. The Principal Service Desk Analyst, like theSenior and Service Desk Analyst, is there to achieve the resolution (both reactive and proactive) of problems throughout … incident reports, including the channelling of requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress towards service restoration. ThePrincipal Service Desk Analystis an escalation point for the Service Desk Teamand is required to deliver advanced problem resolution, working with ...

IT Service Management Analyst — Hybrid Role & Growth

Location
Leeds, England, United Kingdom
Jet2.com Limited is seeking an IT Service Analyst to join the IT Service Management team. You will work across Service Transition, Major Incident Management, Problem Management and Service Reporting, with ServiceNow administration to ensure data quality and governance across Jet2.com. You will collaborate with technical ...

Principal Service Desk Analyst - Remote & Mentorship

Location
Leeds, England, United Kingdom
Methods Business and Digital Technology Limited in Leeds is seeking a Principal Service Desk Analyst to drive advanced problem resolution across the IT environment, coordinating with internal and external resources and leading service desk projects. You will mentor junior analysts, deputise for the Service Desk Manager ...

Service Request Analyst (Fixed Term) Entry Level

Hiring Organisation
Ricoh
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Permanent
your work feels meaningful, you will feel at home at Ricoh. What you will be doing This role will report to the IT Service Requests Manager and will be responsible for providing excellent support to our internal colleagues for Service Requests via phone, e-mail and face … team. Department Duties: Serve as primary contact for customer queries/requests delivering excellent customer service. Initial assessment, approval and resolution of incidents and service requests Take ownership and responsibility of any requests from start through to a successful resolution or escalation to another support team. Maintain and consistently ...

Service Discovery & Improvement Analyst

Location
Leeds, England, United Kingdom
Carbon Contracts Company is seeking a Business Analyst for the Ops Hub, based in Birmingham or Leeds. The role is full-time, permanent, 37.5 hours/week, hybrid work with office attendance 2 days/week. Salary circa £50,000 depending on experience. Reports to Senior Operations Manager - Settlements … Services. Responsibilities include leading discovery, gathering requirements, and creating artefacts to support decision-making and service improvement across systems and providers. #J-18808-Ljbffr ...