1 of 1 Service Analyst Jobs in Newcastle upon Tyne

IT Service Desk Analyst - Night Shifts Newcastle 3 Month Contract £ 200 Per Day - INSIDE IR35 One of my clients' is looking for an experienced IT Service Desk Analyst to join their team on a 3 month assignment. This role will be to work on the 1st line Service Desk team, providing initial support via telephone … email and ServiceNow ticketing system. This will be covering a 24/7 service desk, with the shifts being purely night time based. You will have a background of working within a busy IT Service Desk environment and comfortable in providing support to all levels of end users. Due to the short term nature of the requirement, my … client is looking for someone who can hit the ground running, requiring minimal supervision training etc. Key Skills * IT Service Call Management * Remote service * Active directory Administration * Understanding of TCP/IP, DHCP and DNS. * IOS and android device setup and support * Microsoft Office 2010 and above * Printer Support * Fundamental desktop and troubleshooting The Next Steps If you More ❯