Service Desk Analyst
- Hiring Organisation
- Capita Shared Services Limited
- Location
- Newtownabbey, County Antrim, Northern Ireland, United Kingdom
- Employment Type
- Permanent, Work From Home
recruiting a Service Desk Analyst to support our Service Desk in Belfast. You will provide the first line of support for incident investigation and resolution for customers. Please note that this is a hybrid role however the first 3 months whilst in training will be office based … required to work up to 3 days per week in the office. What we are looking for: Previous experience of working on a Service Desk is essential for this role Excellent verbal and written communication skills Experience of call logging software e.g., Remedy Knowledge of Windows Desktop operating systems ...