Apprentice IT Service Desk Analyst
11 Northampton Road, Manchester, England
Gamma Telecom Holdings ltd
where you will gain the skills to develop into a capable IT professional. Role The role will focus on offering technical support and customer service to employees at Gamma. The main responsibility will be to manage IT requests and incidents, also known as ‘tickets’, working to resolve them in … Build laptops and accounts and complete the IT enrolment for each new employee Become the first point of contact (1st line) for all IT Service requests and issues Develop the skills to quickly and accurately solve reported issues and requests, giving a solution where possible To help employees in More ❯
Employment Type: Advanced Apprenticeship
Salary: £21,100 a year
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