12 of 12 Service Analyst Jobs in Nottinghamshire

we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here . About the Role The IT Service is looking fora friendly and outgoing person, who possesses a substantial proven experience of working in a front-line IT Service Desk role, to help in supporting over … employees and partners located across various sites in and around the City of Nottingham. This is an exciting opportunity to work in the IT Service, providing a high level of customer service on a busy front line IT Service Desk, learning new skills, and supporting a variety of hardware, software and services for internal customers and partner … possess excellent troubleshooting skills to triage end-user hardware, operating system, basic network, server access and voice communications problems. Provide 1st time fix resolutions and support an IT repair service for customer's laptops, tablets, mobile phones and software issues and administration for various in house systems in creating/amending/deleting user accounts, password resets and various More ❯

Select how often (in days) to receive an alert: Service Desk Analyst (SC Cleared) 24 x 7 Shift Location: UK - Nottingham, UK - Milton Keynes | Job-ID: 212563 | Contract type: Standard | Business Unit: Information Technology Life on the team Due to a new client win, we are seeking qualified and customer-focused Support Analysts. Candidates should already hold Security … Milton Keynes or Nottingham. These roles are crucial in assisting with the transition and onboarding of a new customer account, with the potential to continue into BAU once the service goes live. The analyst will manage technical aspects of service delivery according to standards and procedures, including problem investigation, support documentation, and technical coaching. What you’ll … resolve within knowledge and contract limits. Maintain technical knowledge related to customer-specific applications. Progress and close incidents satisfactorily in the incident management system. Coordinate with team and other Service Analysts/customers on open incidents to ensure SLAs are met. Escalate potential service issues to the Team Leader. Collaborate with the Team Leader on specific projects as More ❯

Select how often (in days) to receive an alert: Service Desk Analyst (SC Cleared) Location: UK - Nottingham, UK - Milton Keynes | Job-ID: 212564 | Contract type: Standard | Business Unit: Information Technology Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer focussed Support Analysts. Ideally you should already hold … Security (SC Clearance) or the willingness and ability to undertake. The First Line Analysts will be working in the Remote Service Desk Support team, full-time on-site in either Milton Keynes OR Nottingham supporting the contract between Mon-Fri covering 7.00am – 7.00pm on a soft shift pattern (37.5 hour working week). These opportunities are key in assisting … with the transition and on-boarding of a new customer account with a view to continue into BAU once the service goes live. The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenter’s customers, including problem investigation, support documentation and technical coaching. What you’ll do More ❯

significant step change away from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards. But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who work here and their endless … clients comment on what great people we have. Our people are our superpower. That is where you come in. ROLE SUMMARY In this role, you will work on our service desk team in a second line capacity, dealing with software issues that are raised by our clients through our service desk ticketing system, called Service Now. You … skills. You will be measured through the volume and quality of your ticket resolution and therefore, the value you bring to our clients as we aim to meet our service level agreements. KEY RESPONSIBILITIES You’ll work with our Service Now system daily, working with volumes of advanced level tickets, problem solving them, taking them to resolution, closing More ❯

Social network you want to login/join with: IT Service Desk Junior Analyst, Mansfield col-narrow-left Client: Frasers Group Location: Mansfield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 57225ff4655e Job Views: 14 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: Job Description We are currently looking for … IT Service Desk Junior Analysts to join our team. If you are looking to kick-start a career in tech- this is the perfect opportunity to gain knowledge and qualifications to grow your career. As part of the role you will be taking responsibility of IT support queries that come from our Head Office, Warehouses and Retail globally, providing More ❯

Job title: Business Services Analyst Location: Nottingham Offices (3 days in the office, 2 days WFH) Department: Service Management Office Salary: £34,000 - £36,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and … many more. Are you passionate about turning data into actionable insights? Do you thrive on improving processes and driving efficiency? XMA is looking for a Services Analyst to join our dynamic team and help shape the future of service excellence. Established in the 80's, XMA has grown to become one of the top ten largest value-added … ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: As a Services Analyst, you'll play a key role in transforming data into business value. You'll: Analyse customer contract usage and service performance data. Create dashboards, reports, and visualisations using More ❯

Job title: Services Analyst Location: Nottingham Offices (3 days in the office, 2 days WFH) Department: Service Management Office Salary: £34,000 - £36,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many … more. Are you passionate about turning data into actionable insights? Do you thrive on improving processes and driving efficiency? XMA is looking for a Services Analyst to join our dynamic team and help shape the future of service excellence. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers … ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key responsibilities: As a Services Analyst, you’ll play a key role in transforming data into business value. You’ll: Analyse customer contract usage and service performance data. Create dashboards, reports, and visualisations using More ❯

Role: Service Desk Analyst Location: Nottingham Salary: £30,000 We're on the hunt for a driven Service Desk Analyst to join our client's expanding tech team in Nottingham! This is your chance to step into a key role, providing first-class support and keeping operations running smoothly. What You'll Do: Be the first … Location Perks: Central Nottingham office with easy access and great amenities. Requirements Problem solver with a passion for IT. Strong communicator who thrives in customer-facing roles. Experienced in service desk/support roles (1+ year ideal). Familiar with Windows, Office 365, and ticketing systems. Ready to take the next step? Don't miss out - apply today and More ❯

ENSEK Nottingham, England, United Kingdom Join or sign in to find your next job Join to apply for the Senior Service Desk Analyst role at ENSEK ENSEK Nottingham, England, United Kingdom 1 week ago Be among the first 25 applicants Join to apply for the Senior Service Desk Analyst role at ENSEK We are a technology … significant step change away from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards. But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who work here and their endless … clients comment on what great people we have. Our people are our superpower. That is where you come in. Role Summary In this role, you will work on our service desk team in a second line capacity, dealing with software issues that are raised by our clients through our service desk ticketing system, called Service Now. You More ❯

Job Title: Business Services Analyst Location: Nottingham, Nottinghamshire Type: Permanent Salary: £34,000 - £36,000 Annual About XMA Established in the 1980s, XMA has grown to become one of the top ten largest value-added resellers in the UK. We are an independent UK company with full geographic coverage, serving a diverse customer base across the public and private … real-life outcomes. Job Description Are you passionate about turning data into actionable insights? Do you thrive on improving processes and driving efficiency? We are looking for a Services Analyst to join our team and help shape the future of service excellence. Key Responsibilities Analyze customer contract usage and service performance data. Create dashboards, reports, and visualizations … using Power BI and Excel. Identify trends, bottlenecks, and opportunities for service improvement. Collaborate with stakeholders to understand analytical needs. Support service billing and audit processes. Drive continuous improvement across service departments. Requirements Essential: Proven experience in data analysis. Expert skills in Power BI, Excel (Advanced), and Microsoft Office (especially PowerPoint). Excellent attention to detail and More ❯

About The Role HomeServe are currently recruiting for a Systems Configuration Analyst to join the Operations Team in Nottingham. The ideal candidate will be a data driven, highly numerate self starter who is not afraid to challenge the status quo. We work in a hybrid way with a requirement to travel into the Nottingham office 2 times per week … Centre departments, the department works to ensure smooth short term and long-term operational performance, clear and accurate information and guidance to decision making PRINCIPAL ACCOUNTABILITIES: The Systems Configuration Analyst is responsible for the system configuration of the HomeServe field deployment system and associated programmes.Reporting to the Systems Configuration Manager the analyst will ensure the configuration settings are …/Central Operations planning and deployment strategy, paying particular attention to Customer Experience and Engineer Optimisation. Working closely with the Field/Central Operations Leadership team the Systems Configuration Analyst is responsible for all aspects linked to the output of Service Bench/Click performance providing insight and recommendations for the system to add value to the Customer More ❯

About The Role HomeServe are currently recruiting for a Systems Configuration Analyst to join the Operations Team in Nottingham. The ideal candidate will be a data driven, highly numerate self starter who is not afraid to challenge the status quo. We work in a hybrid way with a requirement to travel into the Nottingham office 2 times per week More ❯