9 of 9 Service Analyst Jobs in Peterborough

Social network you want to login/join with: We are currently looking for an apprentice IT service desk analyst to join our friendly IT team based at our Peterborough office. The main purpose of the role isto provide 1st and 2nd line support for the business including network, hardware, line of business applications and telecoms. You will … you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on! Overview of IT As an IT Service Desk Apprentice, you'll report to the IT Service Desk Manager and work alongside two additional 1st/2nd Analysts and two 3rd Line Senior Escalation Analysts. Our More ❯

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on an initial 12 month fixed term contract basis. As a Service Desk Analyst/1st Line Support Analyst, you will be More ❯

Job Description - Service Management Analyst (006145) Description Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It's why we're on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves! We change lives by making it … simple to switch and save money and that's why good things happen when you meerkat. We'd love you to be part of our journey. As the Service Management Analyst you will act as a key point for CtMs Service Management activities to ensure that we provide a first class service to our customers. Ensuring … would love to hear what makes you great for this role. Some of the great things you'll be doing: Supporting the definition, documentation, adoption, and operation of core Service Management processes and procedures, including but not limited to Incident Management, Problem Management, and Release Management. Collaborating with the wider business teams to support process improvements and service More ❯

Job Title: Service Desk Analyst Location: Peterborough (Hybrid - office based for initial training) Contract: 6-month contract (likely to extend) Rate: £16.25 per hour (Umbrella) - paid weekly Hours: 37.5 hours per week, rotating shifts including weekends (on a rota) Start: ASAP Are you an experienced IT support professional looking to be part of a dynamic, project-focused environment … We are recruiting for a Service Desk Analyst to join a busy team based in Peterborough on a hybrid basis. This is a fantastic opportunity to gain hands-on experience in both 1st and 2nd line support, with exposure to desktop builds and further progression opportunities. What You'll Be Doing: Providing 1st and 2nd line technical support … to internal users, including international teams Managing and resolving a wide range of IT issues through the service desk system Building and configuring desktops and other hardware as part of project rollouts Working to SLAs and escalating more complex issues where necessary Delivering excellent customer service with clear communication and follow-up Supporting a hybrid environment including Windows More ❯

Job Title: Service Desk Analyst Location: Peterborough (Hybrid - office based for initial training) Contract: 6-month contract (likely to extend) Rate: £19.87 per hour (Umbrella) - paid weekly Hours: 37.5 hours per week Shifts: Late evening/night shifts on rotation: 13:00-21:30 and 15:30-00:00 (including weekend work on a rota) Start: ASAP Are … you an experienced IT support professional looking for a hands-on role working late shifts? We're recruiting for a Service Desk Analyst to join a busy and growing IT team based in Peterborough. This hybrid role offers a great opportunity to build your technical skills in a fast-paced environment, supporting users internationally. What You'll Be … Doing: Providing 1st and 2nd line technical support to internal users across various regions Handling and resolving a wide range of IT issues through the service desk platform Building, imaging, and deploying desktops as part of project rollouts Ensuring timely and professional responses to incidents and requests Supporting both Windows and Google Workspace environments Following established procedures and escalating More ❯

Service Desk Analyst Hybrid/Peterborough office- 2 days in office. Only after training is completed (4-6 weeks) 6-month contract (likely to extend & paid weekly) £19.87/Hour – via an Umbrella Company. 37.5 hours per week – overtime available Hours between Midday and Midnight Weekend work is required on a rotational basis Working as part of a … related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: 1st line support experience Previous IT Service Desk experience (or similar) Strong Windows and Google skills Strong communication skills Supporting international internal users Full training and support offered as well as progression opportunities. #J-18808-Ljbffr More ❯

with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Service Desk Analyst CDW - Peterborough Language: German Speaker (required) CDW is expanding and now looking to appoint a Service Desk Analyst, to supplement the team with hard … working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. Key Responsibilities of aService Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate CDW … appropriate outcome Utilise effective questioning techniques to understand the customer circumstances, to ensure an Incident is managed to exit in a timely manner Skills needed to be aService Desk Analyst A confident telephone manner Effective written and verbal skills The ability to work towards targets The ability to work as an individual and as part of a team Great More ❯

Service Desk Analyst (Spanish speaking) – IT Consultancy – £16-18 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now … looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying More ❯

Service Desk Analyst (Spanish speaking) - IT Consultancy - £16-18 per hour Inside IR35 - Fully Onsite Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now … looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying More ❯