Service Monitoring Analyst
Hampton Magna, Warwickshire, United Kingdom
Experis
Service Monitoring Analyst Hybrid - Warwick - 2 days onsite Assignment Length: 8th December 2025 - 4th December 2026 Salary: Up to 41,000 per annum We are actively looking to secure a Service Monitoring Analyst to join Experis. Experis Consultancy is a global entity with a well-established team of over 1,000 consultants on assignment across … Record (ESR) - a key HR and payroll system supporting NHS Trusts across England and Wales. The role focuses on ensuring system reliability, performance, and availability while adhering to defined service levels. Your Key Responsibilities: Monitor and analyse system performance across EBS modules to ensure availability and responsiveness. Identify and resolve performance anomalies or trends, escalating issues where required. Participate … in incident management, providing clear updates to stakeholders during high-pressure situations. Generate and interpret SLA and KPI metrics to support service reporting. Maintain accurate documentation and reporting on monitoring activities. Your Skills: Familiarity with EBS modules (e.g. Financials, HRMS, SCM) and system architecture. Proficiency with monitoring tools and solid understanding of concurrent processing and queue management within EBS. More ❯
Employment Type: Contract
Rate: GBP 35,000 - 41,000 Annual
Posted: