11 of 11 Service Analyst Jobs in the West Midlands

1st Line Service Desk Analyst Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking. My client are a well established, award winning IT Services company with offices in London and Wolverhampton. They have an immediate requirement for a 1st Line Service Desk Analyst. As 1st Line Service Desk Analyst you will be an outstanding communicator … driven by fantastic customer service. The 1st Line Service Desk Analyst will be able to demonstrate technical competency across technology such as Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking whilst working in a fast paced, client driven environment. You will be you an integral part of the dynamic Service Delivery Team, acting as the first … support your well-being, professional growth, and work-life balance. Great opportunity to join a company that can help growth both your career and technical skill set. 1st Line Service Desk Analyst Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking. Windows, O365, Active Directory, Group Policy, DNS, SharePoint, Networking. Windows, O365, Active Directory, Group Policy, DNS, SharePoint More ❯

Service Desk Analyst Location: Birmingham B6 Are you a natural problem solver who thrives in a fast-paced IT environment? Do you enjoy helping people and want to build your career in technology support? We are seeking a Service Desk Analyst to be the first point of contact for IT support within a leading UK distributor … of technology solutions. As a Service Desk Analyst, you will: Provide day-to-day IT support for hardware, software, telephony, and data connections. Resolve first-line issues for desktops, laptops, printers, and mobile devices. Support user access through Active Directory and Office 365 administration. Assist with operating system updates, antivirus, and business application installs. Deliver excellent customer service More ❯

IT Service Desk Analyst temporary contract vacancy in large public sector organisation Birmingham City Centre 3 month contract - up to £24.10 per hour (within scope of IR35) 37 hours per week, Monday - Friday fully on site working Hays Technology are working in partnership with a large public sector organisation in Birmingham city centre to recruit up to three … IT Service Desk Analyst's on a contract basis with an immediate start. Our client is looking for an experienced IT Service Desk Analyst with excellent customer service skills to assist their high performing team during a busy period of time. The purpose of the role is to receive and handle requests for IT support … escalation procedures, keeping records of each request, contact information and action taken, including feedback to user. Skills and experience required in order to apply: Previous experience as an IT Service Desk Analyst. Excellent customer service skills. Knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc) and the IT applications and service processes used More ❯

Position: Service Desk Analyst (1st Line) Reporting to: Service Desk Team Leader Our client proudly holds a place among the top 10 Managed Service Providers globally. They have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across diverse industries. This award winning MSP takes the time to understand their … clients' organisations, customising their expert services to suit their clients’ unique needs. We’re looking for a Service Desk Analyst to join this dynamic team and help them deliver their promise to their clients. Role: As a Service Desk Analyst, you will be an integral part of this great Service Delivery Team, acting as the … Diagnose and resolve 1st line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating as and when required using internal processes Liaise More ❯

Service Desk Analyst - Aston, Birmingham Salary: £25,500 - £30,000 Full-Time | 40 Hours per Week My client is seeking a Service Desk Analyst to be the first point of contact for IT support across multiple sites. This is a fantastic opportunity to join a dynamic team and play a key role in delivering high quality More ❯

IT Service Delivery Analyst (18 Month FTC) - Birmingham Are you an IT professional ready to make a real difference in healthcare? We're helping a forward-thinking healthcare organisation find a Service Delivery Analyst to ensure critical IT systems run reliably, efficiently and support clinicians and patients alike. In this role, you'll be at the … and patients. You'll collaborate across teams, liaise with vendors and help shape IT services that truly make an impact. What You'll Do Track and report on IT service performance, helping teams improve efficiency and reliability. Coordinate with technical teams and external providers to resolve incidents and maintain service standards. Identify areas for improvement and drive initiatives … healthcare platforms, including NHS systems, ensuring smooth adoption and optimal performance. Document processes and contribute to knowledge sharing across teams. What We're Looking For Solid experience in IT service delivery, preferably within healthcare. Familiarity with IT Service Management (ITSM) tools such as ServiceNow or Jira. Understanding of ITIL principles is desirable. Strong problem-solving and analytical skills. More ❯

ROLE TITLE: BACS Service Monitoring Analyst LOCATION: Warwick - 5 days on site We are actively looking to secure a BACS Service Monitoring Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive … both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: We are seeking a skilled and experienced BACS Service Monitoring Analyst to join our dynamic team. Your Key Responsibilities: Prior experience working with BACS systems and/or payments processing environments. Strong proficiency in Microsoft Excel, including More ❯

ROLE TITLE: BACS Service Monitoring Analyst LOCATION: Warwick - 5 days on site We are actively looking to secure a BACS Service Monitoring Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive … both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: We are seeking a skilled and experienced BACS Service Monitoring Analyst to join our dynamic team. Your Key Responsibilities: Prior experience working with BACS systems and/or payments processing environments. Strong proficiency in Microsoft Excel, including More ❯

ROLE TITLE: BACS Service Monitoring Analyst LOCATION: Warwick - 5 days on site We are actively looking to secure a BACS Service Monitoring Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive … both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: We are seeking a skilled and experienced BACS Service Monitoring Analyst to join our dynamic team. Your Key Responsibilities: Prior experience working with BACS systems and/or payments processing environments. Strong proficiency in Microsoft Excel, including More ❯

ROLE TITLE: BACS Service Monitoring Analyst LOCATION: Warwick - 5 days on site We are actively looking to secure a BACS Service Monitoring Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally click apply for full job details More ❯

ROLE TITLE: BACS Service Monitoring Analyst LOCATION: Warwick - 5 days on site We are actively looking to secure a BACS Service Monitoring Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive More ❯