Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Peterborough, Cambridgeshire, UK Hybrid / WFH Options
Xcede
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Cambridge, Cambridgeshire, UK Hybrid / WFH Options
Xcede
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Hemel Hempstead, Hertfordshire, UK Hybrid / WFH Options
Xcede
Job Title: ServiceArchitect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a ServiceArchitect to support the design and implementation of a new Observability Operating Model . This role will help transform a … set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Select how often (in days) to receive an alert: ServiceArchitect Location: UK - Mobile England Job-ID: 214179 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team At Computacenter, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success … and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions. We are looking for a ServiceArchitect to join our Customer Service Design function. The Customer Service Design (CSD) team architects all of Computacenter's Managed Services Customer opportunities, delivering market-leading … service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise. Our Service Architecture group is aligned with our portfolio and provides detailed service design and commercial constructs to meet customer needs. The dynamic team is located across Europe and India and brings a wealth of experience and a wide range of skills. As part of the More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
Select how often (in days) to receive an alert: Senior ServiceArchitect Location: UK - Mobile England Job-ID: 210164 Contract type: Standard Business Unit: Inside Sales Life on the team Welcome to Specialist Services, a division of Group Technology Sourcing in Europe. Our focus and value lie in leveraging specialist knowledge and capabilities on a wide range of … to enable and guide the pre-sales, sales, design, and transition functions to design and implement integrated, and wherever possible, standard/scalable solutions. You'll identify changes to service, process, organisation, operating model, and other aspects that may be required in addition to technology components, as the market and solutions change. You'll identify clear gaps in requirements … that are not fully met and any options or considerations that require a business decision ideally ahead of solution and service design teams discussing options with customers. You'll provide comprehensive guidance on the development of, and modifications to, solution components to ensure that they take account of relevant architectures, strategies, policies, standards, and practices and that existing and More ❯
