4 of 4 Service Continuity Management Jobs in the UK

Technology Operations (GTO) aims at designing, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business-driven priorities. Its missions can be summarized in four main activities: global product delivery, global product portfolio management, day-to-day operations … management, and entities proximity management. The department/team You will join the Global Service Operations Departement, within Group Technology Operations (GTO) Division. Job opportunities Our department manages day-to-day IT service delivery for AXA on a global scale, in partnership with Group Operations (GO) Global Products Departments, AXA Entities and our external suppliers, in accordance … with GO IT Operations Framework, contract requirements, SLAs (Service Level Agreement) and OLAs (Operational Level Agreements) and Security Instructions. Our main missions: Managing QoS as well as continuous service improvements for all AXA entities and across all AXA GO products transversally. Supporting the Market by fronting the Entity operationally to ensure QOS, offering a centralized view for all More ❯

Join Elexon as an IT Service Manager. This opportunity is ideal for a candidate with experience working in a medium to large IT Service Management function. Hybrid working + excellent benefits. We have an exciting opportunity for up to two IT Service Managers (Grade 12) to join the Service Management team on a permanent … basis. Team Overview: The Service Management team at Elexon is responsible for overseeing the full lifecycle of IT services, from planning and design to transition, operation, and continuous improvement, adhering to ITIL best practices. To manage its multi-supplier service delivery landscape, Elexon employs a Service Integration and Management (SIAM) operating model. In this framework … the Service Management team plays a pivotal role, ensuring the coordination, integration, and governance of multiple service providers. The team is accountable for delivering cohesive, seamless IT services to both Elexon’s business and the wider energy industry. By implementing structured ITIL-based service management practices, the team ensures clear accountability, maintains service quality More ❯

Job Summary Develops business continuity and disaster recovery plans; oversees testing, emergency response, and recovery. Guides the selection of operating strategies for the continuation of the business within a recovery time objective. Applies complete knowledge, skills, and practices to perform assignments. Job Description What is the opportunity? The role of Business Continuity Management Advisor is accountable for … the leadership of the Business Continuity Management (BCM) function within an RBC business line &/or region. Ensure Business Lines meet the maximum level of preparedness, conforming to RBC policy, regulatory compliance imperatives and industry standards for Incident Management, Crisis Management, Business Continuity Planning (BCP), Disaster Recovery Planning and Operational Resilience. This role acts as … processes and associated dependencies, as well as to facilitate creation of the high-level recovery strategies and tactical plans. Providing platform support and co-ordination with disruptive events & Incident Management capability. In tandem with business unit Executive and Senior Management, ensures operational risks relating to Business Continuity is identified and mitigated. Support the delivery of Operational Resilience More ❯

and best practice recommendations. Maintain clear and regular updates on task tracking platforms (minimum once per week unless otherwise agreed). Monitor alerting systems, taking proactive ownership to avoid service impacts and identify security incidents. Communicate any potential delays on high-priority tasks along with proposed mitigation plans. Other responsibilities; Solutions Design Security Management Incident and Problem Management Change and Release Management Capacity and Availability Management IT Service Continuity Management Project Management Closing Date: Monday 30th of June 2025 at 1pm.We reserve the right to close this job advert early if we receive a high volume of applications. We encourage you to apply as soon as possible. Interview Date: Week commencing More ❯