2 of 2 Service Delivery Analyst Jobs in the North West

We have an exciting opportunity for an experienced IT Service Delivery Analyst to join our team in our recently refurbished, modern Head Office in Liverpool City Centre. Working alongside the IT Service Delivery and Infrastructure Manager, you will be responsible for providing excellent IT support … operational student accommodation schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline. Key Responsibilities: Work alongside the IT Service Delivery and Infrastructure Manager to deliver a variety of IT services to Downing colleagues located across multiple sites. Respond to and resolve IT … IT and cybersecurity risks and experience in mitigating them. Skills: Experience working effectively with IT suppliers. Ability to plan, organize, and ensure the timely delivery of work and projects. Strong analysis, problem-solving, and decision-making skills under pressure. Personal Attributes: Being an ambassador for continual improvement of EUC More ❯

Locations: Birmingham, Cardiff, Glasgow, London Holborn, Manchester and Woking Global Grade: A2 Intake Date: April YOUR ROLE As a Service Delivery Analyst working within Application Development and Maintenance (ADM) across a huge spectrum of challenges, you will provide IT service management expertise that will transform how … our clients conduct their day-to-day business. You will assist the service Engagement Manager to deliver contracted services to our clients in line with ITIL principles. In this varied delivery role, you will build strong team and client relationships, support growth, innovation, and continuous service improvement. … On the Service Management career path, as you build your awareness of service delivery and gain experiences across the full scope of delivery processes, as well as financial management, you will be preparing to become an Engagement Manager with full accountability for your own service. YOUR More ❯