Sr Analyst III_ServiceDelivery page is loaded Sr Analyst III_ServiceDelivery Apply locations GBR - ANY CITY time type Full time posted on Posted 4 Days Ago job requisition id Job Description: Job Title: Senior Analyst - ServiceDelivery Location: Central … cybersecurity, analytics, and automation, enabling organizations to operate more efficiently while maintaining security and compliance. Job Description Summary We are looking for a Senior Analyst III - ServiceDelivery to join our team. This role is critical in designing, deploying, managing, and maintaining infrastructure services and end-user … technologies. The ideal candidate will have a foundational understanding of IT infrastructure and servicedelivery, with a focus on providing excellent technical support and maintaining operational efficiency. Key Responsibilities Provide technical support for infrastructure services, troubleshooting and resolving issues. Participate in infrastructure deployment and migration projects, supporting implementation More ❯
Graduate ServiceDeliveryAnalyst JOB LISTING DETAIL Role: Graduate ServiceDeliveryAnalyst Locations: Birmingham, Cardiff, Glasgow, London Holborn, Manchester and Woking Global Grade: A2 Intake Date: April YOUR ROLE As a ServiceDeliveryAnalyst working within Application Development and Maintenance (ADM … you will provide IT service management expertise that will transform how our clients conduct their day-to-day business. You will assist the Service Engagement Manager to deliver contracted services to our clients in line with ITIL principles. In this varied delivery role, you will build strong … team and client relationships, support growth, innovation, and continuous service improvement. On the Service Management career path, as you build your awareness of servicedelivery and gain experiences across the full scope of delivery processes, as well as financial management, you will be preparing to More ❯
Are you passionate about delivering exceptional IT services that truly make a difference? We're seeking proactive and customer-focused IT ServiceDelivery Leads to support the implementation, delivery, and continuous improvement of our customer-facing IT ServiceDelivery and Management function. In this key … role, you'll oversee the servicedelivery of a diverse portfolio of customer IT applications across multiple sites, ensuring alignment with defined Service Level Agreements. You'll also take charge of incident escalations, driving swift and effective resolutions to critical issues. Based in Northampton, with the flexibility … leave (plus bank holidays). Your benefits package include a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street More ❯
Hull, England, United Kingdom Hybrid / WFH Options
Adecco
Social network you want to login/join with: ServiceDeliveryAnalyst (Service Desk), Hull, East Riding of Yorkshire Client: Location: Hull, East Riding of Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: cfe60d5b65df Job Views: 4 Posted: 02.06.2025 Expiry Date … 17.07.2025 Job Description: We have a new exciting role available for a ServiceDeliveryAnalyst to work for South Yorkshire Police at their Melton Police Building in Hull. This role involves working 37 hours a week with hybrid working arrangements (not fully remote). PLEASE NOTE: Due … South Yorkshire and Humberside Police, aligned with IT strategies and business needs. Main Responsibilities: Serve as a single point of contact for all IT service users, handling incidents, problems, queries, and requests via telephone, self-service portal, and email. Provide effective first-line fault resolution, ensuring technical accuracy More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Adecco
Social network you want to login/join with: ServiceDeliveryAnalyst (Service Desk), Sheffield Client: Location: Sheffield, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 13c1d48ade20 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: We have a new exciting … role available for a ServiceDeliveryAnalyst to work for South Yorkshire Police out of their Moss Way Police Station in Sheffield. This role involves working 37 hours a week with a hybrid working arrangement (not fully remote). PLEASE NOTE: Due to police vetting criteria, you … Responsibilities: Provide a single, central point of contact for all users of IT services, handling incidents, problems, queries, and requests primarily via telephone, self-service portal, and email. Provide effective first-line fault resolution, ensuring technical accuracy, consistency, and compliance with best practices within the timescales specified in ServiceMore ❯
We have an opportunity for an IT Service Local DeliveryAnalyst to join our team in Bristol This is a full time permanent role which will be primarily office based. The starting salary is £39,000 - £42,000 depending on experience. The Role: As an IT Service Local DeliveryAnalyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently … and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will provide support for end user computing across all SNG locations. Acting as More ❯
Data Solutions Operations - Fusion ServiceDelivery – Analyst Join the team that supports data quality management within the Fusion platform! As a Data Solutions Operations - Fusion ServiceDelivery – Analyst in the Operations team, you will monitor and deliver data files & products to clients daily. You … will collaborate with various teams to identify and resolve operational or technical challenges affecting servicedelivery, aiming to provide seamless and satisfactory services to end users and clients. Job Responsibilities Monitor files to ensure each dataset and product is delivered to end users and/or clients. Manage More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
Compare the Market
save money and that’s why good things happen when you meerkat. We’d love you to be part of our journey. As the ServiceDeliveryAnalyst, you’ll support the ServiceDelivery function, Enterprise Services, in delivering and maintaining quality business solutions. Liaise with … the business and Vendors to maintain service governance/assurance in relation to our 3rd party solutions and to build and maintain great relationships with our suppliers. Everyone is welcome. We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every … what makes you great for this role. Some of the great things you’ll be doing: • Define and agree Application Support models including appropriate Service Level Agreements across the portfolio in partnership with Business Owners and vendors. Ensuring KPI’s are in place and are monitored with business owners More ❯
Locations: Birmingham, Cardiff, Glasgow, London Holborn, Manchester and Woking Global Grade: A2 Intake Date: April YOUR ROLE As a ServiceDeliveryAnalyst working within Application Development and Maintenance (ADM) across a huge spectrum of challenges, you will provide IT service management expertise that will transform how … our clients conduct their day-to-day business. You will assist the service Engagement Manager to deliver contracted services to our clients in line with ITIL principles. In this varied delivery role, you will build strong team and client relationships, support growth, innovation, and continuous service improvement. … On the Service Management career path, as you build your awareness of servicedelivery and gain experiences across the full scope of delivery processes, as well as financial management, you will be preparing to become an Engagement Manager with full accountability for your own service. YOUR More ❯
London, England, United Kingdom Hybrid / WFH Options
Recruit with Purpose
technology and eager to help people solve their IT issues? Recruit with Purpose is supporting a Southeast-based Housing Association to recruit an IT Service Desk Analyst to join their team. This position is perfect for someone with a proactive attitude, a desire to learn, and an interest … in all things tech. As an IT Service Desk Analyst, you’ll be the first point of contact for internal customers, providing essential support. If you have good customer-facing skills and a professional understanding of the Azure Cloud platform, this role is ideal for you. You’ll … Industries Housing and Community Development Referrals increase your chances of interviewing at Recruit with Purpose by 2x Sign in to set job alerts for “ServiceDeliveryAnalyst” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the More ❯
We have an opportunity for an IT Service Central DeliveryAnalyst to join our team in Wembley. This is a full-time, permanent role which will be primarily office-based. The starting salary is £29,000 - £35,000 a year, depending on experience. The Role: As an … IT Service Central DeliveryAnalyst , you will be the gateway for SNG's IT services, ensuring that all customer interactions are accurately logged, prioritized, categorized, and resolved or assigned efficiently. Your responsibilities include recording, monitoring, and updating IT tickets, conducting initial diagnosis, and escalating issues when necessary. … database proactively, including asset movement, verification, incident management, onboarding, tagging, and disposal of assets. What we need from you: Experience working on an IT Service Desk or Customer Service Desk, with the ability to communicate effectively via in person, telephone, webchat, email, or digital assistant. You should be More ❯
We are looking for a ServiceDelivery & Support Analyst to provide technical support to the business based in our Birmingham Office. There will be a big focus on AV support; however, the role will require you to provide other technical assistance where needed. This is a multifaceted … of IT incidents and requests from initial logging through to resolution, in line with all internal processes and targets. Provide a meet and greet service, as required, to assist all VIP meetings and for clients who require a technician to help connect audio and video conferencing calls - both virtually … resolution. Equipment/meeting room set ups as needed and provide event support/equipment coordination where required. Providing an excellent level of customer service whilst acting as a single point of contact for end users with technical faults and IT queries. Escalation of issues to an appropriate level More ❯
insurance industry as a top-tier provider of professional services, employing some of the industry's 'best in class' professionals and technical experts. Our delivery of high quality, individually tailored services to our clients is backed by our core values of excellence, partnership, quality, and support, and we look … with local payroll in each region governed under that master contract. The Role Charles Taylor Group Services Information Technology is seeking a Group IT ServiceDeliveryAnalyst to provide timely and efficient 1 st , 2 nd , and 3 rd level support to the organisation's user community … in London. The Support Analyst should have extensive experience administering common services including Windows 11, Office 365, Intune device management, Active Directory, deploying SCCM builds, and Time Management. Key Responsibilities Respond to IT support requests (incidents and service requests) promptly, politely, and efficiently, adhering to SLA timeframes using More ❯
Join the team that supports data quality management within the Fusion platform! As a Data Solutions Operations - Fusion ServiceDelivery – Analyst in Operations team, you will monitor and deliver data files & products to clients on a daily basis. You will also work with various teams to identify … and resolve any operational or technical challenges that may affect service delivery. You will aim to provide seamless and satisfactory services to end users and clients. Job responsibilities Monitors files to ensure each dataset and product is delivered to end user and/or client Manages business as usual More ❯
Application Support & Service Owner (EMEA) - Payment Messaging System Implementation Introduction: This is a key role within the London office of a leading international bank , supporting the EMEA region. The successful candidate will join the Payments & Compliance Application Support Team , working at the intersection of business and technology in a … globally connected environment. The position offers the opportunity to take ownership of a system migration/implementation across multiple geographies, to ensure aligned servicedelivery and strategic planning. Key Responsibilities: Service Ownership: Act as Service Owner during the migration between the new systems and provide service … repair success rates. Align application strategies and support models with teams based in New York and other regions. Act as a conduit between IT delivery teams and business stakeholders to ensure transparency, mutual understanding, and delivery of business value. Project & Vendor Management: Manage and deliver projects involving these More ❯
eager to help people solve their IT issues? Recruit with Purpose are supporting this wonderful Southeast based Housing Association to recruit for an IT Service desk Analyst to join their team. This position is perfect for someone with a proactive attitude, a desire to learn, and an interest … in all things tech. As an IT Service Desk Analyst, you’ll be the first point of contact for their internal customers, providing essential support. If you are someone who has good customer facing skills and the ability and professional understanding of the Azure Cloud platform, this is More ❯
East Boldon, England, United Kingdom Hybrid / WFH Options
Recruit with Purpose
eager to help people solve their IT issues? Recruit with Purpose are supporting this wonderful Southeast based Housing Association to recruit for an IT Service desk Analyst to join their team. This position is perfect for someone with a proactive attitude, a desire to learn, and an interest … in all things tech. As an IT Service Desk Analyst, you’ll be the first point of contact for their internal customers, providing essential support. If you are someone who has good customer facing skills and the ability and professional understanding of the Azure Cloud platform, this is More ❯
South East, England, United Kingdom Hybrid / WFH Options
Recruit with Purpose
eager to help people solve their IT issues? Recruit with Purpose are supporting this wonderful Southeast based Housing Association to recruit for an IT Service desk Analyst to join their team. This position is perfect for someone with a proactive attitude, a desire to learn, and an interest … in all things tech. As an IT Service Desk Analyst, you’ll be the first point of contact for their internal customers, providing essential support. If you are someone who has good customer facing skills and the ability and professional understanding of the Azure Cloud platform, this is More ❯
the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards. But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who … people we have. Our people are our superpower. That is where you come in. ROLE SUMMARY In this role, you will work on our service desk team in a second line capacity, dealing with software issues that are raised by our clients through our service desk ticketing system … called Service Now. You will deal with the more specialised, complex and lengthy tickets that the first line analysts may not have the skill set to resolve. You’ll research, consult on and resolve the ticket, wherever possible, using your advanced SQL skills. You will be measured through the More ❯
London, England, United Kingdom Hybrid / WFH Options
SS&C Technologies
Statements Analyst - Financial Services (Regulatory Delivery) Join to apply for the Statements Analyst - Financial Services (Regulatory Delivery) role at SS&C Technologies Statements Analyst - Financial Services (Regulatory Delivery) 1 week ago Be among the first 25 applicants Join to apply for the Statements Analyst - Financial Services (Regulatory Delivery) role at SS&C Technologies As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's … fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries. Why You Will Love It Here! Flexibility: Hybrid Work Model Your Future More ❯
Stratford-upon-Avon, England, United Kingdom Hybrid / WFH Options
Big Red Recruitment
related to core business applications, infrastructure, and data services. You will act as the key contact for escalations related to incidents logged via the service desk, suppliers, and system alerts. You won't resolve tickets technically yourself but will liaise with third-party service providers to ensure timely More ❯
business applications, infrastructure, and any associated data services. You’ll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won’t need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party … service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements. It’s a busy and dynamic environment. Alongside the day-to-day BAU operational activities you’ll also be involved in key project work. This includes the introduction and setup of new More ❯
affecting platform and application performance through designated monitoring tools Drive resolution of critical issues across cross functional teams utilizing Amex Enterprise processes such as Service Now and Confluence Communicate and when needed, escalate production issues and corresponding details focusing on impact, severity and related data enabling leadership team to More ❯