Service Delivery & Operations Director
Bracknell, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
IQBlade Limited
offer great learning opportunities to grow professionally and personally through dedicated learning platforms, focused development plans and from your colleagues. Job Purpose This leadership role is responsible for the delivery of digitally led, data-driven marketing programs across Europe. The successful candidate will oversee a team of approximately 35 professionals, ensuring the operational excellence , efficiency, and effectiveness of campaign … includes working within a shared services model, driving collaboration across teams and aligning marketing execution with strategic business goals. The ideal candidate combines Key Responsibilities Lead the execution, and delivery of marketing programs for vendors and clients , ensuring they are on time, within budget, and aligned with brand and business goals. Manage the operational performance of service delivery teams, maintaining high standards of quality, efficiency, and customer satisfaction. Ensure optimal resource utilization and manage budgets effectively to drive cost-efficiency and value for money. Continuously improve service processes and workflows , leveraging data and insights to inform decisions and drive operational innovation. Design and evolve the shared services delivery model to enhance consistency, scalability, and efficiency More ❯
Posted: