Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign servicedelivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯
Winchester, Hampshire, United Kingdom Hybrid / WFH Options
Arqiva
Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign servicedelivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯
Huddersfield, Yorkshire, United Kingdom Hybrid / WFH Options
Arqiva
Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign servicedelivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯
