4 of 4 Service Delivery Director Jobs in London

Senior Director, Head of IT Service Delivery Join to apply for the Senior Director, Head of IT Service Delivery role at Barings At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication … to collaborate as a team and demonstrate true dedication to our clients' interests. We invite you to explore our current employment opportunities and consider joining our team. Position: Senior Director, Head of IT Service Delivery Business Unit: Global Technology & Data Location: Charlotte, NC (Preferred) or London, UK Barings is a leading global financial services firm dedicated to … capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with professionals across North America, Europe, and Asia Pacific. Job Summary We seek a Head of IT Service Delivery to lead the Global Technology Infrastructure and Operations division. The role involves driving infrastructure and operations services, ensuring alignment with stakeholder and business expectations, and leading operational More ❯

employees. Based in the UK, they have operations in 100+ countries, and are continuing to drive innovation and grow. The Role: We are seeking a hands-on IT Service Delivery Director to lead a dynamic and growing team. In this role, you will oversee service desk operations, ensure exceptional end-user experiences, and drive improvements across … a varied role where you will get the opportunity to be a part of the continued success of this company and take ownership of the support function. Key Responsibilities: Service Desk Leadership: Manage a team of permanent staff, contractors, and third-party vendors to deliver outstanding IT support services. End-User Ambassador: Ensure consistent, high-quality service delivery … a growing team of 8 direct reports, overseeing their development through mentoring, training and reviews. Strategic Innovation: Responsible for driving change initiatives, suggesting new ideas, and leading implementation of service delivery strategies. Stakeholder Engagement: Regularly liaise with senior stakeholders to communicate progress, challenges, and opportunities for continuous improvement. Cost Efficiency: Manage the service delivery budget, maintaining More ❯

Client Relationship Director (Treasury Software) This range is provided by Affina Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Range $90,000.00/yr - $170,000.00/yr Role Overview A Service Delivery Director (Client Relationships) within the Centre of Excellence (CoE) has … primary accountability for the successful delivery of services associated with the CoE program. The CoE is a tiered set of premium support services created to help clients manage and improve the processes surrounding their system usage more efficiently. This is a client-facing role, where the Service Delivery Director COE would be interacting with designated client … stakeholders to review overall service quality. This position may require some travel. Key Responsibilities Define CoE scope and strategy for delivery to meet customers’ business requirements. Drive customer satisfaction through focus on accountability and quality, including regular customer account reviews. Manage CoE resource and revenue to the agreed budget, including revenue forecasting and impact analysis. Act as the More ❯

Director, Customer Success Services (CSS) Tech Delivery, Cloud Data Management UK Join to apply for the Director, Customer Success Services (CSS) Tech Delivery, Cloud Data Management UK role at Oracle Director, Customer Success Services (CSS) Tech Delivery, Cloud Data Management UK 2 days ago Be among the first 25 applicants Join to apply for … the Director, Customer Success Services (CSS) Tech Delivery, Cloud Data Management UK role at Oracle Job Description CSS Advanced Service Engineering (ASE) organization is a global, highly skilled, innovative, open-minded and diverse team of technical engineers and trusted advisors. Our Technical Leaders and ASEs establish long-term trusted relationships with Oracle’s key customers helping them … technology, optimizing their costs, innovating better and faster, and facilitating their business success with solutions for all Oracle Cloud, multi-cloud and on-premises environments. Job Description CSS Advanced Service Engineering (ASE) organization is a global, highly skilled, innovative, open-minded and diverse team of technical engineers and trusted advisors. Our Technical Leaders and ASEs establish long-term trusted More ❯