2 of 2 Service Delivery Engineer Jobs in Surrey

Partner of the Year for the past two years. About the Role Reporting to the Head of Support, we are looking for a motivated Service Delivery Engineer who can demonstrate technical and problem-solving competence and a passion for genuine customer service. The successful candidate will be … responsible for: Incident diagnosis (Level 1/2 troubleshooting) and resolution across all Kerv Experience's product and services Service level adherence Continuous customer dialogue during the incident management process Liaising with third party suppliers and escalations with the in-house development teams Contributing to the customer knowledgebase Participating … in the company on-call rota You will be working as part of a broader team supported by the Service Delivery Manager and must be a self-starter and passionate about customer satisfaction. Your Part to Play We have a portfolio of solutions including VoxivoCX an award-winning More ❯

Service Delivery Engineer | Guildford | Onsite | Competitive salary + strong package Apply (by clicking the relevant button) after checking through all the related job information below. Are you an Operations or Systems Engineer with a Space background? Do you want to support on the cutting-edge development … of Space and Satellite exploration? Then this might be the role for you! Your Mission We’re looking for a Service Delivery Engineer to join our clients Satellite Service Delivery team, where you’ll play a key role in ensuring the seamless operation of cutting … a variety of applications including Earth Observation, Communications, Navigation, and Science/Technology Demonstration. What You’ll Do: Lead technical investigations into anomalies and service outages for in-flight missions. Monitor spacecraft and ground segment health, identifying and addressing potential issues. Work with Spacecraft Operations Engineers and Project Managers More ❯