2 of 2 Service Delivery Management Jobs in Warrington

including demonstrations, Proof of Concept (PoC) & proposals. Technically lead on a range of products from profile assessments to solution design, implementation, training, customer handover and support, assisting our project management, service delivery management and sales functions. While not a dedicated SAM Consultant role, the successful candidate will possess sufficient Microsoft Licensing expertise to deliver Microsoft ELP … SAM Maturity Assessment services. Consult customers to help them understand what is required for successful deployment of products. Day-to-day running of multiple assignments. Ensure the successful technical delivery of projects, assisting project managers to maintain timescales and budgets. Identify any risks or issues and ensure they are reported in a timely manner so they can be managed … documentation, knowledge base content, testing, R&D and process improvements. Excellent understanding of at least one Cloud infrastructure provider (e.g. AWS, Azure, GCP, OCI) and experience of cloud cost management (FinOps) would be ideal but not essential. Profile A successful Product Consultant should have: Strong knowledge of the technology industry. Proficiency in implementing and configuring technical solutions. Excellent analytical More ❯

Job Title: Help Desk Support 3 Duration: 4 months Job Description: Main Duties & Responsibilities: Responsible for the execution of the end-to-end work order management, including the co-ordination of all planned and reactive services within remit, detailed planning of work with Integral engineering and our supply chain. To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management. To develop and … maintain a good understanding of the core Maximo application, mobile andscheduling systems, the facilities management services provided to clients, client systems and all relevant process and procedures. To identify and apply opportunities to develop and improve skills, seeking assistance to acquire new skills and maintaining record of own development and call observations. To take action to keep up to More ❯