9 of 9 Service Delivery Manager Jobs in the East of England

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex … service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder … Engagement: Serve as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement More ❯

We are excited to offer new opportunities for three IT Service Managers to join our Tech Operations team. Reporting to the Head of Service Management and Transition, you will play a key role in providing leadership, guidance, and structure to both Business Stakeholders and Technology Service Partners, ensuring the delivery of exceptional IT services that enhance … a new technology team. If you're looking for a new, challenging role where you can truly add value, then please read on. We are Wickes, a digitally led, service enabled organisation with a vision to have a project in every home. We are more than the nation’s favourite DIY store, we are a growing multichannel organisation, with … IT services across the entire lifecycle for your assigned business area, ensuring they align with business needs and operational requirements. Act as the Subject Matter Expert (SME) for your service portfolio, providing guidance and oversight. Monitor and manage Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), ensuring performance targets are met and services remain supportable and maintainable. More ❯

About Us: Anglian is a leading national multi-branded company specialising in home improvements. We are committed to delivering exceptional service and innovative solutions to our customers. We are seeking a dedicated and skilled Payroll and HR Service Delivery Manager to join our team and support the Group HR Director in delivering a professional HR Shared … Service function. Role Purpose: The Payroll and HR Service Delivery Manager will play a crucial role in supporting the strategic roadmap for Payroll and HR Administration functions. This position focuses on providing professional HR shared services support, handling the administrative and transactional aspects of HR and Payroll, ensuring accuracy, compliance, and efficient service delivery. Key … such as onboarding, offboarding, and employee changes. Benefits Administration: Manage the administration of employee benefits programs, ensuring compliance. Oversee pension schemes, group income protection, and other group policies. Customer Service: Respond to employee and manager inquiries related to HR policies and procedures using a triage model. Collaborate with HR Advisors, Recruitment Team, and L&D colleagues to ensure More ❯

Service Delivery Manager - RAF Marham £32,000 per annum 35 hours per week Monday - Friday Managing Catering, Cleaning, Retail and Hotel Services. This role is ideal for anyone looking to develop and progress. We're currently recruiting a dedicated Service Delivery Manager to help ensure the smooth running of the operations in Defence on … a full-time basis, contracted to 35 hours per week. As a Service Delivery Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond … the plate. Our ideal Service Delivery Manager will: Knowledge of working in a management role within the soft FM service industry Leadership skills and knowledge Ability to display a real passion for food and customer service and be financially and commercially astute Good communication skills - both written and verbal Good computer skills Interpersonal, administrative, and More ❯

Job Title: Service Delivery Manager Location: Peterborough Salary: Up to £45,000 Hours: Monday to Friday, 08:30–17:30 Hybrid Working: 1 day from home per week after probation Employee Benefits Include: Private Medical Cover with Bupa Health Shield – Additional health and wellbeing support Reward Gateway – Access to discounts and wellness perks Enhanced Pension Scheme Life … Assurance Holiday Buy-Back Scheme 21 Days Holiday + Bank Holidays (increasing with service) Long Service Awards 24/7 Employee Assistance Programme (EAP) Free parking Flexible working (Hybrid) offered About the Role Interaction Recruitment is proud to be working with a prestigious Peterborough-based client to recruit for a newly created position: Service Delivery Manager – Operational Administration . This is a fantastic opportunity for a confident and organised leader to improve collaboration, process consistency, and service quality across all operational admin functions. Key Responsibilities Lead and support the Helpdesk Administrator team, ensuring timely and high-quality service Oversee the scheduling of engineer workloads and preventative maintenance Monitor performance and ensure SLA adherence More ❯

Reference 447620 Salary £38,000 - £45,000/annum Job Location - United Kingdom -- England -- East of England -- Cambridgeshire -- Peterborough Job Type Permanent Posted Thursday, May 22, 2025 Job Title: Service Delivery Manager Location: Peterborough Salary: Up to £45,000 Hours: Monday to Friday, 08:30–17:30 Hybrid Working: 1 day from home per week after probation … health and wellbeing support Reward Gateway – Access to discounts and wellness perks Enhanced Pension Scheme Life Assurance Holiday Buy-Back Scheme 21 Days Holiday + Bank Holidays (increasing with service) Long Service Awards 24/7 Employee Assistance Programme (EAP) Free parking Flexible working (Hybrid) offered About the Role Interaction Recruitment is proud to be working with a … prestigious Peterborough-based client to recruit for a newly created position: Service Delivery Manager – Operational Administration . This is a fantastic opportunity for a confident and organised leader to improve collaboration, process consistency, and service quality across all operational admin functions. Key Responsibilities Lead and support the Helpdesk Administrator team, ensuring timely and high-quality service More ❯

outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Service Delivery Manager £42,435 - £44,669 per year 40 hours per week - Monday - Friday 8:00am-4:30pm We have an opportunity for a Service Delivery Manager to join our Estate Services team based in Welwyn Garden City. As Service Delivery Manager you will cover different sites across the region and your daily activities will include coordinating a team of approx. 12 Operatives organising the team to work on all stock across the region, reacting to and dealing with emergencies as … they arise. You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: Managing the delivery of services to our stake holders in Sanctuary Ensuring the team are working effectively and safely Managing our frontline grounds maintenance, cleaning and compliance team More ❯

Resource Planning Manager Advanced engineering manufacturing, multiple consumer sectors HQ Cambridgeshire, Hybrid role Excellent salary, car or car allowance, 30% bonus potential, pension, 25 days holiday. Individual medical cover Be a Game-Changer in Technical Services! Are you ready to lead and transform how our client allocates and optimises resources across a high-performing technical services team? We are … looking for a Resource Planning Manager to take charge of resource allocation, ensuring projects - from installations to support calls - run seamlessly and efficiently. You'll be at the heart of operations, driving efficiency and excellence, collaborating with various departments, and ensuring customer expectations are met while staying ahead of industry trends. What You'll Do Shape Strategy: Develop and … for every project. Problem-Solve & Optimise: Monitor resource utilisation and tackle any bottlenecks head-on, making sure we're always one step ahead. Drive Performance: Ensure targets like project delivery, response time, and first-time fix rates are consistently achieved. Empower Your Team: Develop and mentor your team, fostering a culture of proactive service, continuous learning, and excellence. More ❯

Social network you want to login/join with: Manager Service Delivery | LANGLEY, Langley col-narrow-left Client: Travelport Location: Langley, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 23.05.2025 Expiry Date: 07.07.2025 col-wide Job Description: Manager Service Delivery | LANGLEY Travel obsessed? Big tech … simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it. We’re hiring right now for a Manager Service Delivery! Search for #Travelport on LinkedIn and hear from our amazing team. How you’ll make an impact: We are looking for you to take on … Delivery Management for the ECS Financial Business Systems Portfolio, and drive user confidence and engagement. This role involves managing the day-to-day delivery of key Finance solutions and driving the evolution of these services to meet evolving business needs. The ideal candidate will be pivotal in managing Travelport's transformation of legacy financial systems to modern PaaS More ❯