3 of 3 Service Delivery Manager Jobs in the East of England

us unique. To understand more about day-to-day life at Clarksons, and what you can expect from us as an employer, visit us at www.clarksons.com Role Summary The Service Delivery Manager will interpret and anticipate the needs of their customers and establish close working relationships with them. The Service Delivery Manager must therefore … role may require out work to be completed outside of the standard office hours and will require travel through UK and Global CPS Offices. What you will be doing Service Delivery & Operations: Ensure high-quality IT service delivery, aligning with business needs and SLAs. Manage incident, problem, and change management processes effectively. Stakeholder Management: Act as … the key point of contact for internal teams and external clients, ensuring alignment on service expectations and continuous improvement initiatives. Stakeholder Management: Carry out service reviews with business management to ensure requirements for IT services, solutions and products continue to be met and use this to help drive global continuous improvement strategies and initiatives. Technical Leadership: Leverage hands More ❯

Join a Leading Semiconductor Company as a Service Delivery Manager ! We’re recruiting on behalf of a cutting-edge semiconductor client who is driving innovation in AI enablement across infrastructure, platforms, and business processes. This is a unique opportunity to lead service delivery for AI solutions in a fast-paced, forward-thinking environment. Contract Details … Contract Length: 6 months Daily Rate: £500 per day (inside IR35) Location: Cambridge (Hybrid – 3 days on-site per week) Start Date: ASAP Key Responsibilities Lead service readiness and delivery for AI tools and platforms. Coordinate release cycles, early life support, and post–go-live activities. Translate technical updates into clear, user-focused communications. Maintain enablement repositories and … sessions and awareness campaigns. Support internal reporting through adoption and performance data. Key Requirements Strong written and verbal communication skills; able to simplify complex technical concepts. Proven experience in service delivery, communications, or enablement within IT or enterprise environments. Familiarity with platforms such as SharePoint, Confluence, Jira, and ServiceNow. ITIL experience is essential. Understanding of AI tools and More ❯

Looking for to work at the forefront of technology in one of the most modern ITSM environments globally? Look no further. This role bridges the gap between technical delivery and exceptional user experience, specifically with AI Enablement at the heart of what you do. You’ll orchestrate service readiness, lead enablement communications, and champion the voice of the … across our global teams. Location: Cambridge (Hybrid) Rate: £550 per day (inside) Immediate start available. Global fast paced environment. What You’ll Be Doing Own the end-to-end service delivery for AI tools and platforms, from release to adoption. Partner with Product, QA, and Ops to ensure seamless go-lives, early life support, and continuous improvement. Translate … Use data to tell the story, combining operational, technical, and engagement metrics to inform leadership and shape future releases. What You’ll Bring A passion for clarity, structure, and service excellence. Proven experience in service delivery, enablement, or communications within a tech or enterprise environment. Strong storytelling and communication skills, you can translate tech into impact. Experience More ❯