Service Delivery Specialist
guildford, south east england, united kingdom
Pilgrims Europe
As part of the Service Delivery team, you will be working across a broad range of technologies and liaising with multiple areas of the business to support our environment. Technical Service will be your passion with hunger for learning and personal development. As a Service Delivery Specialist, you will be supporting your colleagues in delivering exemplary service. You will be responsible for provision of specialist technical support, control and proactive maintenance across the end-user environment. Providing hands-on on-site technical support and guidance to colleagues, including Executive Directors. Ensuring the delivery of service meets availability/usability requirements both for the current and future needs of the business and our customers. You will need to follow approved processes including incident management and request fulfilment to ensure a high level of customer service. What will you be doing? To provide More ❯
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