12 of 12 Service Delivery Jobs in Aberdeen

the DT M&A team during all phases of deals, with responsibilities including all timely due-diligence responses, integration and separation strategies and plans, service delivery execution and digital technology security implementation. Working with the Cybersecurity and CTO teams to execute the CSRC Service Delivery portions … incoming applications through security and architecture reviews, and supporting the DT deal team in a timely manner as required by business. Maintaining the CSRC service catalogue and working at a tactical level to manage all CSRC activities in a timely manner. Contributing technical expertise towards the development of M … an accredited university or college. Have experience in ITGC/GITC audits including interfaces, control reports configurable controls. Possess deep working knowledge of IT service management (e.g., ITIL-related disciplines). Have a solid working knowledge of OT security and how it aligns and differs from Enterprise IT Security. More ❯

Benefits TL;DR Customer Success Manager Fast-growing technology consultancy specialising in the energy sector Preference for Aberdeen with remote working Hybrid role between delivery and commercial functions Experience of achieving commercial targets Flexible working (we’re very relaxed) ITIL certifications a bonus Energy sector expertise a plus Background … and driven that wants to grow with our business and have a strong say in how we shape the company. Work with our expert delivery, cloud, data and analytics consultants to help customers deliver more value from their investment in technology. This is a hybrid role between the delivery and commercial teams and guides the ongoing definition of our managed service solution and the delivery of great outcomes for our customers. Day-to-day work involves developing and executing account plans, service delivery, and project management and collaborating with stakeholders across our internal and More ❯

Benefits TL;DR Customer Success Manager Fast-growing technology consultancy specialising in the energy sector Preference for Aberdeen with remote working Hybrid role between delivery and commercial functions Experience of achieving commercial targets Flexible working (we’re very relaxed) ITIL certifications a bonus Energy sector expertise a plus Background … and driven that wants to grow with our business and have a strong say in how we shape the company. Work with our expert delivery, cloud, data and analytics consultants to help customers deliver more value from their investment in technology. This is a hybrid role between the delivery and commercial teams and guides the ongoing definition of our managed service solution and the delivery of great outcomes for our customers. Day-to-day work involves developing and executing account plans, service delivery, and project management and collaborating with stakeholders across our internal and More ❯

and/or recommendations. Work with internal teams to develop strategic marketing plans to ensure IPT products are fully embedded in customers' operations. Customer Service and Satisfaction Key point of contact in all matters relating to client concerns and needs, integrate commercial strategy with Field Advisors/Engineers. Work … directly with clients to optimize their software and service offerings. Ensure delivery of high-quality service, technical support, and project management by working closely with Field Advisors/Engineers. Accountable for soliciting, tracking, and reporting customer feedback via approved system/methods. Build and strengthen client relationships … to achieve long-term partnerships. Upsell and cross-sell IPT products and service offerings to clients. Secure opportunities to expand our services into different areas of customer operations and maximize the value of existing services. Manage and clearly document team performance and delivery. Address unsatisfactory performance or behavior promptly More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

maximize customer satisfaction and profitability. The role involves establishing and executing project quality plans, detecting and signaling flaws in processes, and ensuring manufacturing and service documentation meets quality standards. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience in quality assurance methodologies. Preferred qualifications include … avoid deviation and to continually improve execution processes. Detecting and signaling flaws in approaches, methods, procedures, and processes and suggesting improvements. Ensuring manufacturing and service documentation captures identified quality requirements and meets work scope criteria. Communicating verbally and in writing with customers to ensure requirements are understood, discrepancies are … communicated, and concession requests are approved. Verifying Service Delivery requirements have been fulfilled prior to delivery to customer. Fuel your passion To be successful in this role you will: Have proven experience in a quality engineering role. Possess strong knowledge of quality assurance methodologies and tools. Have More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯

Service Operations Technician Graduate Level Aberdeen based £25,500 + benefits Be-IT are delighted to be partnering with a leading provider of managed hybrid cloud services in Scotland. They are seeking a recent graduate, passionate about all things IT to work across various verticals in their IT Operations … team – you will work across SecOps, Datacentre & Service Operations. This role will be based in Aberdeen 5 days per week on site – you must be within 1 hours commuting distance to the office and have access to your own car. The Role: The Service Operations Technician position is … part of the Technical Operations department and reports to the Head of Service Delivery. The role demands a flexible and proactive mindset and provides ample opportunities for on-the-job learning, as well as the enhancement of technical skills through training, study, and certification. The day to day: Monitoring More ❯

Service Operations Technician Graduate Level Aberdeen based £25,500 + benefits Be-IT are delighted to be partnering with a leading provider of managed hybrid cloud services in Scotland. They are seeking a recent graduate, passionate about all things IT to work across various verticals in their IT Operations … team – you will work across SecOps, Datacentre & Service Operations. This role will be based in Aberdeen 5 days per week on site – you must be within 1 hours commuting distance to the office and have access to your own car. The Role: The Service Operations Technician position is … part of the Technical Operations department and reports to the Head of Service Delivery. The role demands a flexible and proactive mindset and provides ample opportunities for on-the-job learning, as well as the enhancement of technical skills through training, study, and certification. The day to day: Monitoring More ❯

Service Operations Technician Graduate Level Aberdeen based £25,500 + benefits Be-IT are delighted to be partnering with a leading provider of managed hybrid cloud services in Scotland. They are seeking a recent graduate, passionate about all things IT to work across various verticals in their IT Operations … team – you will work across SecOps, Datacentre & Service Operations. This role will be based in Aberdeen 5 days per week on site – you must be within 1 hours commuting distance to the office and have access to your own car. The Role: The Service Operations Technician position is … part of the Technical Operations department and reports to the Head of Service Delivery. The role demands a flexible and proactive mindset and provides ample opportunities for on-the-job learning, as well as the enhancement of technical skills through training, study, and certification. The day to day: Monitoring More ❯

Service Operations Technician Graduate Level Aberdeen based £25,500 + benefits Be-IT are delighted to be partnering with a leading provider of managed hybrid cloud services in Scotland. They are seeking a recent graduate, passionate about all things IT to work across various verticals in their IT Operations … team – you will work across SecOps, Datacentre & Service Operations. This role will be based in Aberdeen 5 days per week on site – you must be within 1 hours commuting distance to the office and have access to your own car. The Role: The Service Operations Technician position is … part of the Technical Operations department and reports to the Head of Service Delivery. The role demands a flexible and proactive mindset and provides ample opportunities for on-the-job learning, as well as the enhancement of technical skills through training, study, and certification. The day to day: Monitoring More ❯