3 of 3 Service Delivery Jobs in Abingdon

a decadewe havebeen partnering with the world's leading awarding bodies to deliver intuitive,secure,and reliable e-marking solutions. Visit our website to find out more : Responsibilities Assessment Service Consultant is responsible for the organisation and delivery of the operational services for one or more customers, as a member of the Assessment Service Management Team. It … is a customer facing role and will require liaising with both operational counterparts within customer and supplier organisations, and when appropriate senior customer and supplier stakeholders. Assessment Service Consultant is focused on successfully owning and managing the delivery of the operational services for live examinations. They are also responsible for the delivery of an examination session, service … from planning through to full reconciliation of all exam responses before results issue, to ensure the marks always go to the correct candidate. The role will involve managing the service to our customers in a matrix managed environment, co-ordinating activities across a number of functions and teams, managing the reporting required and delivering the service to contractual More ❯

Cyber Essentials Plus Influencing software procurement decisions across ERP, CAD, Simulation, HR, and more Collaborating with R&D and tech leaders to support IT-driven innovation Managing budgets, evaluating service delivery, and presenting to senior leadership Travelling internationally, including to the US, to support IT integration across global operations What You'll Need to Succeed You'll bring More ❯

scope and opportunity for someone who is used to working in an ITIL environment, understands and loves questioning processes, documentation, SLAs, etc and knows things can always improve. Our Service Operations function is still relatively new and evolving, come in and get the satisfaction and recognition of seeing the difference you can make. Although this is a FTC there … and a real opportunity for you to step up into a management role, working for a comany and team ready to provide the support you need to be successful. Service Operations is responsible for managing the end-to-end lifecycle of our retail and wholesale services. In this role you will identify and own actual and potential issues in … service delivery and performance, always ensuring a resolution. Note: this role is a hybrid role, with 3 days per week based in our Head Office, Abingdon, Oxon. There is also a Saturday rota, one in four, with a day off in the week when on rota. Previous Broadband or VOIP experience is not essential but would be a More ❯