2 of 2 Service Delivery Jobs in Aylesbury

Service Desk & Administrative Coordinator Location: Aylesbury Salary: £30,000 Hours: Full Time, Permanent About the Role We are looking for a highly organised and proactive Service Desk & Administrative Coordinator to join our busy and growing team. This is a varied role that combines service coordination, customer support … fast-paced environment and takes pride in delivering excellent service. You will be the key link between customers, engineers, and suppliers, ensuring service requests are managed efficiently while providing vital administrative support across the business. Key Responsibilities Service Desk Coordination Act as the first point of contact ...

when required Lead, coach and support one 1st Line/Junior Engineer Review the Junior Engineer's work before closure and maintain the required service standard Provide hands-on support across Microsoft 365, Entra ID, Windows, macOS, networking, printing and endpoint environments Troubleshoot hardware, software, connectivity and endpoint issues … Suitable home working environment with fast, stable broadband and a quiet space for professional client calls Desirable Previous MSP or multi-client environment experience Service Desk Team Lead, Support Desk Lead or supervisory experience Experience with Intune or Hexnode Experience with RMM platforms Knowledge of backup and disaster recovery ...