2 of 2 Service Delivery Jobs in Aylesbury

delivering seamless support to internal teams and external customers. • Future-Proofing Technology: Lead the evolution of IT capabilities with scalable, resilient platforms that support long-term growth. • Capacity Planning & Service Quality: Own service performance metrics and embed proactive capacity planning across infrastructure and services. • Proactive Issue Resolution: Lead root-cause analysis, implement preventive controls, and champion continuous service improvement. • Service Management Governance: Oversee ITIL processes and support internal audits with robust systems and policies. • Incident & Change Leadership: Manage incidents and changes efficiently, providing strategic oversight on high-priority issues. • Financial Stewardship: Plan and manage Opex/Capex budgets, track spend, and identify cost-saving opportunities. You’ll also lead on: • Cybersecurity Operations: Partner with our vCISO … to manage 24×7 monitoring, vulnerability management, and secure-by-design principles. • Supplier & Contract Management: Oversee MSPs, cloud, and hardware partners, ensuring value-for-money and service excellence. • Asset & Licensing Management: Maintain accurate software and hardware inventories, optimising licensing models. • Continuous Improvement: Champion automation, self-service, and data-driven reporting to enhance service delivery. • Leadership & Culture: Mentor More ❯

focused service. In this leadership position, you will manage a team of principal planning officers handling a wide range of major and complex planning applications. You will oversee the delivery of effective regulatory services relating to major development proposals and other strategic planning applications, ensuring all statutory requirements and best practices are met. Planning Performance Agreements (PPA's) are … central to our delivery of major growth, and you be responsible for managing and developing the process. This is a fantastic opportunity to make a meaningful impact, ensuring our planning services support growth while protecting Buckinghamshire's natural, built, and historic environment. The successful candidate will work closely with the other Major and Area Team Leaders and Major Development … s in which we have established an innovative approach. This role will work collaboratively with the rest of the Development Management to provide strategic direction and vision for the service to all stakeholders. The team also plays a crucial role in planning appeal inquiries and providing expert advice to elected members and committees, ensuring that the planning process is More ❯