10 of 10 Service Delivery Jobs in Belfast

options **Work/Life Balance: ** 36 hour week, flexible working around core hours and Friday afternoons off, flexible working We're looking for a Service Delivery Manager for Network Operations to lead the delivery of end-to-end IT services to our internal customers. You will ensure … service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support ...

experienced and proactive NOC Shift Lead to support its 24/7 operations team. This position plays a key role in ensuring high-quality service delivery to a diverse range of clients, including those operating within critical national infrastructure. The ideal candidate will bring strong technical knowledge, effective … leadership skills, and a commitment to maintaining excellent customer service in a shift-based environment. Job Description The NOC Shift Lead will oversee the coordination and performance of the shift team, ensuring incidents are handled efficiently and service levels are consistently achieved. You will act as a primary ...

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud … security solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery ...

implementation journey from kick-off to configuration to deployment. This position will play a pivotal role in helping MindBridge drive the successful delivery of new solutions to our customers every day. Your key business partners include the sales and account management team, who play an important role … been part of or led change management or transformation efforts in the past. Your Responsibilities Implementation success ownership: Own the end-to-end implementation delivery for customers from kick-off to deployment, including workshop designs, analysis deep-dives and key deliverables. Work with global teams regularly and handle multiple ...

Troubleshoot and resolve technical issues efficiently Create and maintain technical documentation and user manuals Stay abreast of emerging technologies and industry trends to enhance service delivery Utilize advanced software and technologies to automate business processes and functions Required Skills & Qualifications: Bachelor’s degree in Computer Science, Software Engineering ...

part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery Essential: Previous experience in high-priority incident management in a multi-client or shared service environment ITIL awareness … resolution details Production of Management Incident Information Manage the progression and closure of other lower priority incidents. Conduct incident reviews with lines of service within agreed timescales ...

accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Ready to be part of a world-class European delivery centre? Huron is expanding its Belfast-based remote delivery centre, establishing a centre of excellence for high-impact Finance Transformation projects. … resources to empower you to deliver transformative results. Responsibilities Your Role: A Functional Expert Driving Finance Transformation As a Member Of Our Belfast-based Service Delivery Team, You Will Move Beyond Simple System Configuration To Become a Trusted Advisor On Financial Process Design And Optimization. Responsibilities May Include ...

client satisfaction. Promote a positive corporate image of Info-Tech by ensuring that appropriate and specified standards are maintained in all sales, support, and service delivery activities. Accurately forecast annual, quarterly, and monthly revenues. Maintain high levels of engagement and ability to drive a collaborative and supportive team ...

experienced and proactive NOC Shift Lead to support its 24/7 operations team. This position plays a key role in ensuring high-quality service delivery to a diverse range of clients, including those operating within critical national infrastructure. The ideal candidate will bring strong technical knowledge, effective ...

targets and are documented with clear updates. Maintain proactive customer communication and escalate issues when required. Perform root cause analysis and contribute to service improvements. Shift Leadership Allocate and oversee tasks across the shift, ensuring consistent service delivery. Support and mentor team members; provide guidance during incidents. Manage … fault resolution calls and ensure stakeholder alignment. Identify and implement improvements in monitoring and operational processes. What We're Looking For Experience leading technical service or NOC teams. Strong background managing third-party suppliers and escalations. Ability to coordinate major incidents while maintaining BAU operations. Excellent verbal and written ...