7 of 7 Service Delivery Jobs in Camberley

Solutions. As a Senior Cloud Engineer you will build and enhance the engineering and technical relationship with both internal and external customers. You will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects and Service Desk teams … both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train/mentor internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report … and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, support reviews, project roadmap, monthly service reviews and weekly incident reviews To take the lead in value-add projects and innovations Produce and peer review High Level Designs and Low Level Designs Who you are More ❯

and networking equipment, rack and stack of Data Centre Hardware and provision of connectivity to DC Hardware. The position will be site based as required and reports to the Service Delivery Manager. You will be part of a team delivering support services on a 24x7x365 shift basis and will be required to work as part of a shift … team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve/sign off training modules. Ability to lead/supervise More ❯

exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider, delivering innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While … you do not need deep technical knowledge, an understanding of the telecoms sector will be helpful. If you are ready to help us deliver outstanding service to our customers, we would love to hear from you. Key Responsibilities: Act as the primary point of contact for customers during the provisioning process. Coordinate the delivery of IT and telecoms … services including broadband, telephony, and Microsoft cloud solutions. Liaise with internal teams and third-party suppliers to ensure timely and accurate service delivery. Provide regular updates to customers and manage expectations throughout the provisioning lifecycle. Maintain accurate records of provisioning activities using internal systems.Identify and escalate any issues that may impact service delivery timelines. Support continuous improvement More ❯

Service Centre Team Leader Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent Ref: 1589 The Service Desk team at our Camberley office are now looking for a Service Centre Team Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This … is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa … 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery More ❯

Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent Ref: 1589 The Service Desk team at our Camberley office are now looking for a Service Centre Team Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that … shapes our Service Desk division. It is an office-based role, operating on a 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms … emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line More ❯

exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider, delivering innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While … you do not need deep technical knowledge, an understanding of the telecoms sector will be helpful. If you are ready to help us deliver outstanding service to our customers, we would love to hear from you. Key Responsibilities: Act as the primary point of contact for customers during the provisioning process. C oordinate the delivery of IT and … telecoms services including broadband, telephony, and Microsoft cloud solutions. Liaise with internal teams and third-party suppliers to ensure timely and accurate service delivery. Provide regular updates to customers and manage expectations throughout the provisioning lifecycle. Maintain accurate records of provisioning activities using internal systems. Identify and escalate any issues that may impact service delivery timelines. More ❯

packages. Purpose : The purpose of this document is to explain the roles and responsibilities of the Client Services Project Manager (Contract) Roles and Responsibilities : Work closely with the Client Delivery Executives (CDE's) for new and existing clients to capture their requirements for all fit out works and general requests associated within their area of responsibility (AOR) Project Initiation … formulation. Update Client Fit out Schedule. Produce a high level project plan. Update Supplier Portals if applicable. Project Commencement: Review Project Requirements Raise Purchase Orders to Suppliers and confirm delivery Timescales. Production of design documentation as required for Internal and Client approval. Create a Scope of works and issue to supplier. Confirm Resource requirements and availability. Create a detailed More ❯