18 of 18 Service Delivery Jobs in Surrey

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Service Delivery Management team … Service Operations Division, you'll play a key role in ensuring the effective delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs) to join … team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery Manager leading the delivery of essential roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project Manager & Service Delivery Managerto join their Technology Team. This … broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project Manager & Service Delivery Managerto join their Technology Team. This … broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered ...

Join Opus, the UK s largest independent Managed Service Provider, ranked World Class by Best Companies. Grow your career in a business that champions creativity and development. Be a key player in our Service Delivery team The Service Management Co-ordinator role will … service contact for an allocated portfolio of Framework and selected Gold Standard customers. Additionally, you will be responsible for: • Delivering a high-quality customer experience and support continuity throughout the lifetime of contracted services and solutions • Producing accurate and timely service reporting for Service Management Analysts ...

Based) Salary: £45,000 - £50,000 + Benefits Job Type: Full-Time, Permanent About the Company Our client is a growing and ambitious Managed Service Provider (MSP) delivering IT support, cloud solutions and cybersecurity services to a diverse portfolio of businesses. Due to continued growth, they are looking … appoint an experienced Senior Project Engineer to lead the successful delivery of technical projects across Microsoft 365, Azure, Intune and modern workplace technologies. This is a fantastic opportunity for a technically strong engineer who enjoys owning projects from initial scoping through to implementation, client handover and ongoing improvement. ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building a disciplined platform for profitable, sustainable growth. … group. * Oversee Microsoft-focused and Azure-led managed services, alongside the continued development of the cyber security offering. * Ensure consistently high standards of customer service, delivery and retention. * Maintain strong contract economics by addressing margin leakage and excessive support costs. * Use service, ticket-response and customer data ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netw click apply for full job details ...

Until the end of the financial year Key responsibilities: Someone known to Azure cloud environments Provide timely third-line response to escalations from the Service Delivery team, performing onsite analysis, diagnosis, and resolution of complex problems. Plan and implement Infrastructure services upgrades, maintenance fixes and patches. Standardise deployment … infrastructure service configuration. Monitor and test system performance and provide statistics and reports. Recommend and undertake modifications to infrastructure service environments to improve security, efficiency, reliability, and performance. Manage infrastructure services using system administration tools and access. Develop and maintain documentation/materials and records, including design, build ...

subject matter expert and primary escalation point for complex queries. Team Management: Line-manage, mentor, and direct the daily workload of two support analysts. Service Delivery: Manage incoming incidents and service requests using Freshdesk and track technical issues, bugs, and escalations using Jira. Collaboration: Work closely with ...

Information Security through effective communication and reporting. Troubleshoot networking related issues using standard networking protocols and command-lets. Collaborate and manage projects through the delivery life cycle, ensuring new and altered services are transitioned successfully. Support Client and Server Management platforms supported by the wider IT Teams (Ivanti, VMWare … Hyper-V, Repository Server).Help Identify and implement any training requirements resulting from technical changes that affect the Service Organization by communicating with the System Support Manager. Effectively communicate with other resolver teams to deliver on tasks and assignments and meet strict performance KPIsExtract, organize, analyse, and deliver high ...

market cap growths | TechTarget Learn about the Danaher Business System which makes everything possible. The SaaS Operations Analyst is responsible for the delivery and ongoing management of the IDBS SaaS platform across the full customer lifecycle, working under the guidance of senior team members. The role involves executing defined … operational tasks such as onboarding, in-life service support, scheduling upgrades, and coordinating offboarding, while ensuring activities align with established procedures. The Analyst is responsible for working directly with customers to resolve routine issues, handle standard customer requests, and maintain reliable and compliant SaaS environments. They also assist with ...

technology company is looking for a Support Advisorto join their busy Direct To Consumer Support Team. The role is dedicated to supporting the Customer Service team by addressing and resolving queries directed to the Operations Team. This role is pivotal in maintaining high levels of customer satisfaction by efficiently … handling delivery-related inquiries and issues. Key responsibilities include: Proactively identifying and solving problems to enhance service delivery. Collaborating with internal and external stakeholders to address challenges and optimize operational processes. This role demands strong problem-solving skills, effective communication, and the ability to work collaboratively to ensure ...

technology company is looking for a Support Advisorto join their busy Direct To Consumer Support Team. The role is dedicated to supporting the Customer Service team by addressing and resolving queries directed to the Operations Team. This role is pivotal in maintaining high levels of customer satisfaction by efficiently … handling delivery-related inquiries and issues. Key responsibilities include: Proactively identifying and solving problems to enhance service delivery. Collaborating with internal and external stakeholders to address challenges and optimize operational processes. This role demands strong problem-solving skills, effective communication, and the ability to work collaboratively to ensure ...

Data Officer Byfleet Salary: £30,000 - £32,000 per annum Maternity Cover Contract - Full time - Flexi time Are you passionate about delivering exceptional customer service and keeping data accurate, organised and actionable? We're looking for a highly organised Customer Services & Data Officer to join a collaborative and friendly … team on a maternity cover contract . This varied role combines customer service, data management and event administration, ensuring a seamless experience for participants while maintaining the integrity of the CRM and operational systems. The Customer Services & Data Officer will: Manage CRM data, imports, income processing and data quality. ...