15 of 15 Service Delivery Jobs in Surrey

Senior Data Analyst (Service Delivery & AI Analytics) #3300 Location: Hybrid (split between site-based and home-working) Reports to: Global Head of Service Delivery, IT & Repairs Contract Type: Permanent/Full-time Contracted Hours/Days: 37.5 hours/5 days per week We are hiring … analysing and visualising data from multiple enterprise systems including Azure, Salesforce and Halo ITSM to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

opportunity for an ERP Functional Support Manager to join our team. The ERP Functional Support Manager will have overall responsibility for the functional effective delivery, maintenance and continuous improvement of our Enterprise Resource Planning system, delivered as a service using the Oracle Fusion platform. This role will ensure … functions, with a recognised accountancy qualification (fully or part qualified) advantageous. Proven experience leading, developing and motivating high-performing teams, with clear accountability for service delivery, performance management and stakeholder engagement. Demonstrable experience in business process improvement and business process engineering, alongside IT change management and delivering client ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

potential pathway into a permanent position. Key Responsibilities: Provide hands-on operational leadership across the Global Cyber Defence Operations team, ensuring consistent, high-quality service delivery across all regions Own the global Security Operations Centre (SOC) performance, driving operational metrics, service quality, and continuous improvement Lead ...

potential pathway into a permanent position. Key Responsibilities: Provide hands-on operational leadership across the Global Cyber Defence Operations team, ensuring consistent, high-quality service delivery across all regions Own the global Security Operations Centre (SOC) performance, driving operational metrics, service quality, and continuous improvement Lead ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management : To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution : Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting : Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

systems that support core business operations and product infrastructure. These systems are business-critical and play a key role in day-to-day service delivery. You'll work closely with cross-functional teams including Software Engineering, Architecture, Systems, and Support, contributing to a highly collaborative and agile environment. ...

Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer/Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who’s ready to step into … full time. This opportunity is perfect for a technically hands-on individual who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You’ll take ownership of day-to-day operations on the service desk, guide and support your team ...

Line Support Customer Service Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Day-to-day of the role: Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system … capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within a service ...

with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Provide Solution Architecture guidance for identified projects and oversee and provide quality assurance by mentoring, monitoring and training delivery teams Deliver ...

critical infrastructure sectors. With operations worldwide, the company develops and supports large-scale systems that help improve passenger journeys, operational efficiency, and public service delivery. Their technology supports millions of users daily through mission-critical environments and complex infrastructure platforms. Job Title Associate Systems Administrator Job Summary As part … activities. Ensure servers remain fully patched and compliant using WSUS or equivalent patch management solutions. Follow change management procedures to minimise operational risk and service disruption. Provide support from customer or alternative company sites where required. Adhere to company policies, procedures, and compliance standards, including security, quality, health & safety ...

Copello are supporting a leading defence technology organisation in the search for a Field Service Engineer to join their team. This is an exciting opportunity to work across cutting-edge systems, delivering hands-on technical support to customers both in the UK and internationally. This role is primarily based … Carry out fault diagnosis, root cause analysis and repair activities on complex systems. Work closely with internal teams, customers and suppliers to ensure effective service delivery. What you’ll bring Background in electronic warfare or military communications environments. Experience supporting hardware, IT infrastructure and networks in secure or defence ...

management, with occasional support for additional regions as required. Handle customer accounts end-to-end, including preparing quotations, negotiating pricing, processing orders, and coordinating delivery timelines based on stock availability, production capacity, and shipping schedules. Liaise with internal departments such as Logistics, Warehouse, Marketing, Accounts Payable, and Accounts Receivable … ensure smooth order fulfilment and service delivery. Maintain regular, professional communication with customers to secure orders, provide product information, and deliver a high level of customer support. Forecast customer requirements and develop forward-planning strategies to meet evolving business needs. Provide consistent support to Business Development Managers, ensuring field ...